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Please Help Me Diagnose


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#1 weeks95

weeks95

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Posted 04 May 2005 - 12:23 PM

Logfile of HijackThis v1.99.1
Scan saved at 1:17:19 PM, on 5/4/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Kzijvgj\Tigiskx.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
c:\windows\system32\xqztkgt.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoFXM08.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Documents and Settings\USER ONE\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://msn.dll/index
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://msn.dll/index
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://msn.dll/msn
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://msn.dll/index
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://msn.dll/index
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://msn.dll/msn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.microsoft.com/search/lobby/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://msn.dll/msn
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.runsearch.com/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://msn.dll/msn
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = res://msn.dll/index
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = res://msn.dll/index
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_2/home.html"); (C:\Documents and Settings\USER ONE\Application Data\Mozilla\Profiles\default\n6lub3oi.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\USER ONE\Application Data\Mozilla\Profiles\default\n6lub3oi.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SS Plugin Class - {1D1B2879-99FF-11E3-8D96-D7ACAC95952A} - C:\WINDOWS\System32\windllwb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O4 - HKLM\..\Run: [ha08qGy] C:\WINDOWS\bfjolg.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Jsbol] C:\Program Files\Kzijvgj\Tigiskx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [alvrkl] c:\windows\system32\xqztkgt.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: http://free.aol.com
O15 - Trusted Zone: http://*.windupdates.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200207...meInstaller.exe
O21 - SSODL: Network Load Monitor - {CC3E6789-0120-1A20-04B0-087AFF6D2EA4} - C:\WINDOWS\System32\uinc.dll
O21 - SSODL: Sysctl Desktop Handler - {23456789-0000-0020-0900-00AAFF6D2EA4} - C:\WINDOWS\System32\ntosv.dll
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

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#2 OldTimer

OldTimer

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Posted 05 May 2005 - 12:32 AM

Hello weeks95 and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Download and install ewido security suite. Update the program and then close it. Do not run it yet.

Step #2

Open Notepad and copy/paste the text in the quotebox below into the new document:

@ECHO OFF
cd\windows
Nail.exe /FULLREMOVE
sc config SvcProc start= disabled
sc stop SvcProc
sc delete SvcProc
attrib -s -r -h nail.exe
attrib -s -r -h svcproc.exe
del nail.exe
del svcproc.exe
exit


Save the document to your desktop as fixnail.bat and close Notepad.

Step #3

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #4

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://msn.dll/index
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://msn.dll/index
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://msn.dll/msn
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://msn.dll/index
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://msn.dll/index
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://msn.dll/msn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://msn.dll/msn
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://msn.dll/msn
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = res://msn.dll/index
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = res://msn.dll/index
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: SS Plugin Class - {1D1B2879-99FF-11E3-8D96-D7ACAC95952A} - C:\WINDOWS\System32\windllwb.dll
O4 - HKLM\..\Run: [ha08qGy] C:\WINDOWS\bfjolg.exe
O4 - HKLM\..\Run: [Jsbol] C:\Program Files\Kzijvgj\Tigiskx.exe
O4 - HKLM\..\Run: [alvrkl] c:\windows\system32\xqztkgt.exe
O15 - Trusted Zone: http://free.aol.com
O15 - Trusted Zone: http://*.windupdates.com
O21 - SSODL: Network Load Monitor - {CC3E6789-0120-1A20-04B0-087AFF6D2EA4} - C:\WINDOWS\System32\uinc.dll
O21 - SSODL: Sysctl Desktop Handler - {23456789-0000-0020-0900-00AAFF6D2EA4} - C:\WINDOWS\System32\ntosv.dll
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #5

Start ewido and click the Scanner button and then click the Start button. Let it run to completion and fix everything it finds.

Step #6

Locate the fixnail.bat file on your desktop and double-click on it to run it.

Step #7

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #8

Your operating system is extremely out of date. By not keeping your OS updated you leave yourself open to many of the infections that cannot be installed on a properly updated system. I strongly recommend that you go to the Windows Update site and install Service Pack 2. Once that is done, go back to the Windows Update site and install all available Critical Updates. This will patch your system with the most current security fixes and plug all the known holes which your present system has open.

Step #9

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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