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I have the RED X VIRUS I need help!


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#1 MR VIRUS

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Posted 31 October 2008 - 12:57 PM

Hello.. I was browsing one day and I came up on a website and my computer sat for a minute and the turned off and immediately came back on. I had a red x on the toolbar that showed a po up bubble telling me I had been effected and to click on to this to get some virus software. blah blah blah. I knew it was a virus so I just deletd the red x from the toolbar and kept on going. I have tried to get the thing off on my own but I give up. I run avg protection and I use ccleaner on the regular. Everytime I open explorer, I get a block alert from avg telling me a threat was detected. C\Windows\system32\ctl3dv.dll
trojan horse PSW.DELPH.2AQ Is what it places in the vault with some other things. I have a hijack this log if anyone wants to see it. Thanks in advance

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#2 xXAlphaXx

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Posted 31 October 2008 - 01:02 PM

I personally haven't had a single good experience with AVG. I recommend a higher class Anti-Virus program like Kapersky or Nod32.

A quick search for ctl3dv.dll brought me to this page with removal instructions.
http://www.baidumsg.com/Howtoremove/Howtoremove_67551.html
If I am helping you and I do not respond within 24 hours, please send me a PM. :)

#3 boopme

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Posted 31 October 2008 - 09:17 PM

Also please run an MBAM scan and post back it's log.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#4 MR VIRUS

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Posted 03 November 2008 - 06:16 PM

I still cant get rid of it. The file will not let you edit the security so you can do anything with it. I have tried to delete in safe mode, and using dos to no avail.




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