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IE 7 Pop Ups


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#1 J20

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Posted 30 October 2008 - 04:26 PM

I keep getting pop ups on IE, even though i unistalled it. The application remains on my cpu. When i try to delete it manually it says iexplore is protected. I have used Malwarebytes and Spybot, it found a bunch of mywebsearch viruses and deleted them. Any ideas?

Thanks in advance.

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#2 boopme

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Posted 30 October 2008 - 10:43 PM

PLease post the MBAM log. UPdate and run it again. Also turnoff SpyBot first for this scan.
If needed...

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#3 J20

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Posted 30 October 2008 - 11:21 PM

The Malware scan/logs didn't record a thing, but StopZilla found Zedo Pop-ups and Yield Manager pop-ups. It has blacklisted them, vut i would like to know how to remove them permanently. Thanks.

#4 boopme

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Posted 30 October 2008 - 11:28 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 J20

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Posted 31 October 2008 - 12:28 AM

Scan Results:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/31/2008 at 05:25 AM

Application Version : 4.21.1004

Core Rules Database Version : 3615
Trace Rules Database Version: 1601

Scan type : Complete Scan
Total Scan Time : 00:21:52

Memory items scanned : 138
Memory threats detected : 0
Registry items scanned : 5162
Registry threats detected : 0
File items scanned : 45073
File threats detected : 15

Adware.Tracking Cookie
C:\Documents and Settings\NetworkService\Cookies\system@americanexpress.122.2o7[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@apmebf[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@atdmt[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@bootcampmedia[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@carphonewarehouse.112.2o7[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@doubleclick[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@fastclick[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@hitbox[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@hotbar[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@media6degrees[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@mediaplex[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@revsci[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@statse.webtrendslive[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@yieldmanager[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@zedo[2].txt

#6 boopme

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Posted 31 October 2008 - 09:36 AM

Are you still getting the pop ups??
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 J20

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Posted 31 October 2008 - 12:37 PM

Yes, but now that i have installed StopZilla it blocks them. However, i would like to get rid of the zedo/yieldmanager pop-ups, rather than keeping them at bay. Are you familiar with this type of adware, and is there a way to fix my problem?

Thanks again.

EDIT: If it helps, every now and again, i hear my mouse click in the background, even when its disconnected. Basically, its invisible...

Edited by J20, 31 October 2008 - 01:22 PM.


#8 boopme

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Posted 31 October 2008 - 09:04 PM

Ok then we should run SDFix..

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

You may also want to consider installing this excellent free application,update it weekly. Spywareblaster . prevents spyware from being installed on your PC. Tutorial: Using SpywareBlaster
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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