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HijackThis Log: Please help Diagnose


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2 replies to this topic

#1 genederate

genederate

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Posted 30 October 2008 - 04:08 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:04:07 PM, on 30/10/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.ap.dell.com/content/default.as...;l=en&s=gen
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 204.16.197.121 www.yahoo.com
O1 - Hosts: 204.16.197.121 www.google.com
O1 - Hosts: 204.16.197.121 www.myspace.com
O1 - Hosts: 204.16.197.121 www.youtube.com
O1 - Hosts: 204.16.197.121 www.facebook.com
O1 - Hosts: 204.16.197.121 www.live.com
O1 - Hosts: 204.16.197.121 www.msn.com
O1 - Hosts: 204.16.197.121 www.wikipedia.org
O1 - Hosts: 204.16.197.121 www.ebay.com
O1 - Hosts: 204.16.197.121 www.aol.com
O1 - Hosts: 204.16.197.121 www.craigslist.org
O1 - Hosts: 204.16.197.121 www.blogger.com
O1 - Hosts: 204.16.197.121 www.go.com
O1 - Hosts: 204.16.197.121 www.amazon.com
O1 - Hosts: 204.16.197.121 www.cnn.com
O1 - Hosts: 204.16.197.121 espn.go.com
O1 - Hosts: 204.16.197.121 www.espn.com
O1 - Hosts: 204.16.197.121 www.photobucket.com
O1 - Hosts: 204.16.197.121 www.comcast.net
O1 - Hosts: 204.16.197.121 www.imdb.com
O1 - Hosts: 204.16.197.121 www.wordpress.com
O1 - Hosts: 204.16.197.121 www.nytimes.com
O1 - Hosts: 204.16.197.121 www.weather.com
O1 - Hosts: 204.16.197.121 www.ask.com
O1 - Hosts: 204.16.197.121 www.aim.com
O1 - Hosts: 204.16.197.121 www.apple.com
O1 - Hosts: 204.16.197.121 www.mapquest.com
O1 - Hosts: 204.16.197.121 www.youporn.com
O1 - Hosts: 204.16.197.121 www.fastclick.com
O1 - Hosts: 204.16.197.121 www.pornhub.com
O1 - Hosts: 204.16.197.121 www.rapidshare.com
O1 - Hosts: 204.16.197.121 www.pogo.com
O1 - Hosts: 204.16.197.121 www.redtube.com
O1 - Hosts: 204.16.197.121 www.doubleclick.com
O1 - Hosts: 204.16.197.121 www.att.com
O1 - Hosts: 204.16.197.121 www.adobe.com
O1 - Hosts: 204.16.197.121 www.vnn.com
O1 - Hosts: 204.16.197.121 www.sportsline.com
O1 - Hosts: 204.16.197.121 www.netflix.com
O1 - Hosts: 204.16.197.121 www.dell.com
O1 - Hosts: 204.16.197.121 www.google.co.uk
O1 - Hosts: 204.16.197.121 www.bbc.co.uk
O1 - Hosts: 204.16.197.121 www.ebay.co.uk
O1 - Hosts: 204.16.197.121 www.bebo.com
O1 - Hosts: 204.16.197.121 www.amazon.co.uk
O1 - Hosts: 204.16.197.121 www.sky.com
O1 - Hosts: 204.16.197.121 www.virginmedia.com
O1 - Hosts: 204.16.197.121 www.aol.co.uk
O1 - Hosts: 204.16.197.121 www.hsbc.co.uk
O1 - Hosts: 204.16.197.121 www.antispyware.com
O1 - Hosts: 204.16.197.121 www.antispy.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" /mode2
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [OA001Cfg.exe] OA001Cfg.exe
O4 - HKLM\..\Run: [explore] C:\Windows\system32\explore.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: SetPoint.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_238116a1\aestsrv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_238116a1\STacSV.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

--
End of file - 12205 bytes


I need help urgently i got affected by the winrar 3.8 virus "completetala"

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#2 SifuMike

SifuMike

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Posted 09 November 2008 - 06:06 PM

Hello genederate,


You have some suspicious files we need to check.

You will need to see hidden files, so follow these directions:
How to show hidden files in Windows Vista

Go to next site: http://www.virustotal.com/en/indexf.html
On top you'll find 'Browse'
Click the browse button and browse to next file:

C:\Windows\system32\OA001Cfg.exe

Click open.
Then click the 'Send' button next to it.
This will scan the file. Please be patient.
Save the results in notepad.

Perform the same for next file:

C:\Windows\system32\explore.exe


Once scanned, copy and paste the results also in your next reply.

NOTE: I usually enter my email address at virus total so they can send me the scan results. They usually only take a couple minutes to reply.
You can copy/paste the results of scan results here.

**********************


Did you intentionally add these to your Hosts file?

O1 - Hosts: 204.16.197.121 www.yahoo.com
O1 - Hosts: 204.16.197.121 www.google.com
O1 - Hosts: 204.16.197.121 www.myspace.com
O1 - Hosts: 204.16.197.121 www.youtube.com
O1 - Hosts: 204.16.197.121 www.facebook.com
O1 - Hosts: 204.16.197.121 www.live.com
O1 - Hosts: 204.16.197.121 www.msn.com


If you did not add the above to your Hosts file, then we will restore the default hosts file back onto your machine.

Download the HostsXpert Here
http://www.funkytoad.com/download/HostsXpert.zip

Unzip HostsXpert to your desktop

Open up the HostsXpert program.

* Make sure that the "make hosts writable?" button in the upper left corner is enabled.
* Click back up Host files
* then click "Restore MS Hosts File"
* close program

**********************

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Full Scan", then click Scan.
The scan may take some time to finish, so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy and Paste the entire Malwarebytes' Anti-Malware report in your next reply along with a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediatly.

If you encounter this message:"c:\program files\malwarebytes' Anti-Malware\mbamext.dll Unable to register the dll/ocx: RegSvr32 failed with exit code 0x5" Click on ignore mbamext.dll

Edited by SifuMike, 09 November 2008 - 06:13 PM.
typo

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#3 SifuMike

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Posted 15 November 2008 - 03:23 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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