Posted 31 October 2008 - 12:35 PM
Not knowing who manufactured your pc, I would like to reccomend that you boot to partition and use your "system tree" to diagnose the problem. Try hitting F12, just as you see the manufacturer's logo, you should be able to enter the manufacturer's diagnostic program. ( in the case of Dell computers, it is F12, could be diferent on other brands ) It may also be found on the rescource cd that came with your pc. Look in your user's guide to find the correct way to access diagnostics. No user's guide ? Go to manufacturer's web site. You may also want to check your Direct X - click START , Click RUN, type in box dxdiag , click ok, and put her through the tests. And finally, if system restore is not working it means there is , or was , a corrupt file on your pc, and Sys. Restore will not restore . You may need to clear the restore points- after you've fixed you audio problem. Open your Controll panel, Performance and Maintainence , System, System Properties, System Restore - turn it off, wait a few moments and turn it back on. Your system should create new restore points . Hope this helps !