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windows updates errors (kb946648)


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#1 ataris

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Posted 29 October 2008 - 06:20 AM

Please help
I keep getting messages when I switch off that updates are ready to load dna my computer will automatically switch off when they are finbished. This happens but when I switch my machine on again there is the little shield waiting to tell me I have updates waiting. When I click on it I get a panel showing that the updates (kb9466480) were not installed. This has been going on for some time now and I am getting really fed up. I have tried dial a fix but it tells me that errors have been founf so I would appreciate some help.

Regards

Paul

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#2 hamluis

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Posted 29 October 2008 - 07:29 AM

Hi :thumbsup:.

What kind of errors were found?

Specific contents of error message, please.

Louis

#3 ataris

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Posted 30 October 2008 - 10:55 AM

tHE ITEM ONLY STATES THAT ERRORS HAVE BEEN FOUND AND THAT i MUST CONTACT THE SOFTWARE COMPANY.

PAUL

#4 hamluis

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Posted 30 October 2008 - 11:40 AM

What version of XP is installed?

In any case, try this: http://support.microsoft.com/kb/943144

Louis

#5 ataris

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Posted 02 November 2008 - 05:54 AM

Many thanks all. especially to hamluis. I have tried all there sgain but the programme just gives up at the end and tells me it failed to install. It then clows up my computer whilst it uninstalls evertyhing it has done. I am at my wits end at the moment fed up with the updates failing. Hope someone can help me

Paul

#6 usasma

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Posted 02 November 2008 - 06:04 AM

I'd suggest running SFC.EXE /SCANNOW from the Run dialog. You may need your XP installation disk for the test to complete. More info on SFC.EXE is located here: http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/
If that doesn't fix it, then I'd suggest a repair install of Windows XP
To do this, first read this article if you have Internet Explorer 7 installed: http://support.microsoft.com/?kbid=917964
Then the steps for the repair install are here: http://www.michaelstevenstech.com/XPrepairinstall.htm
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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