I've had SO much trouble with my Norton Internet Security of late. I've used the program for three years now with no dramas however, around a week ago it started only wanting to open when it felt like it! Then a few days later our computer received the virus backdoor.tidserv. I believe its been removed as I have used Malwarebytes and SDFix. Everything is now back on track EXCEPT Norton! When Norton started running its live update program it simply shutdown - never to start up again only stating - 'this norton product won't open' lol, thats it. It did have a download link to Symantec's website however, it has done nothing. Still not opening I wanted to uninstall HOWEVER, it freezes on the uninstall! I tried the Norton Removal Tool (lol FROM Symantec) however, this for some reason wont allow me to download stating something about Ports FTP.. I hae no idea about all that. So, I'm now here .. If somebody has an idea ANY WHICH WAY to tackle this be it a better program to get rid of Norton or.. how to fix the ports .. maybe I have a virus I dont know about??
HELP! please... Also, if I do go around getting rid of Norton would anyone know a free internet security system to tie me over til I get to the shops??
Edited by heather914, 29 October 2008 - 04:55 AM.