System: Toshiba 2450-101 Laptop P4 2.66 512ram 40G HDD
Win XP Home SP2 ( No OS CD, Only Toshiba Disks and this only has Ghost image, Have SP2 CD)
I came home from work to find that my son had infested my laptop with viruses and Malware. I ran Malwarebytes Anti malware and deleted all infections it found, however, when I clicked on 'Finish' it said some could not be deleted till the PC was rebooted would I like to reboot 'Yes/No'. I selected Yes.
when the PC rebooted I noticed that my taskbar had been changed, not the standard XP blue but white, also my wireless network box was not showing an IP address as it normally did. I thought maybe the Network connection needed to be repaired so I went to Control Panel and clicked on Network Connections and where I would normally see all the Icons all there was is a blank space.
I then clicked on 'Create a New Connection', the wizard started so I chose 'Set up a home or Small Office Network'. Nothing happens. So clicked on 'Network Troubleshooter', Again nothing happens.
I have also found other problems as follows:
When minimize a window it disappears (not on taskbar).
Cannot use Copy-Paste either on desktop or in folders.
Cannot use Drag-Drop either on desktop or in folders.
Cannot use "Search" from Start Menu, Folders or Right Click Menu.
Cannot open Help & Support in Start Menu or CP.
Cannot use "User Accounts" in CP (same as Network Connections - just blank space).
Cannot log into other user account using "Switch User" or "Logoff, have to reboot PC to see other Account.
Other Account password has been changed.
Have also tried to run Malwarebytes AM again to see if it would pick up any virus that may have re-activated but now got a Runtime Error 372
"Failed to Load Control 'VbalGrid' from vbalsgrid.ocx. Your version of vbalsgrid.ocx may be outdated. Make sure you are using the version of the control that was provided with your application".
Tried to re-install Malwarebytes and got the same error again when ran it.
Any Help would be most welcome as I have over-googled my eyes trying to find a solution and am now getting bruises on my forehead (HWS)
Edited by Pandy, 29 October 2008 - 07:38 AM.
Moved from Win XP Home and Pro