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Antivirus XP 2009


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#1 PreII

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Posted 29 October 2008 - 12:38 AM

I am forced to post from a different lap top. My computer has been infected with antispyware XP 2009. When I start in normal mode windows shuts down and I receive this message. I can really only start it in safe mode now.

"A problem has been detected and windows has shut down to prevent damage. If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again, follow these steps.

Check to be sure you have adequate disc space. If a driver is identified in th stop message, disaable the driver or check with updates. Try changing video adapters.

Check with your hardware vendor for any bios updates. Disable bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer and select safe mode.

Technical information: *** STOP (0xC0000005, 0xBA2B9B75, 0xA5B167E8, 0x00000000)

Beginning dump of physical memory
Physical memory dump complete.
Contact system administrator or technicl support group for further assistance.

Thank you

BC AdBot (Login to Remove)

 


#2 Budapest

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Posted 29 October 2008 - 12:41 AM

Run the following scan. You can copy it across to the problem computer on a CD or pen drive.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 PreII

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Posted 29 October 2008 - 01:58 PM

I put the software on a jump drive and opened it in safe mode. It found over 60 viruses. Most were deleted or moved. I had a problem in that I had to go to work before 6:00 am this morning and the program wasn't through running. I decided to take the computer with me and closed it thinking it would hibernate and I could open the virus program later. I wasn't able to save the original report list which had the 60 trojans. I ran the program when I got to school and it took 4 hours and only showed a reboot virus. When I tried to start in normal mode...Windows still shut down the computer and I got the same message as before. I am typing this message at work...I can still run the program and provide a report list when I get home.

#4 Budapest

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Posted 29 October 2008 - 04:19 PM

Now try this scan. Again you can copy it across if you need to.

http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 PreII

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Posted 29 October 2008 - 11:11 PM

I ran SD Fix and here is a report. The computer still only starts in safe mode. I get the screen in my original post if I try to start in normal mode.


SDFix: Version 1.238
Run by Administrator on Wed 10/29/2008 at 10:40 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-29 22:48:49
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

disk error: C:\WINDOWS\system32\config\system, 0
scanning hidden registry entries ...

disk error: C:\WINDOWS\system32\config\software, 0
disk error: C:\Documents and Settings\Administrator\ntuser.dat, 0
scanning hidden files ...

disk error: C:\WINDOWS\

please note that you need administrator rights to perform deep scan

Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe:*:Enabled:avgemc.exe"
"E:\\LimeWire\\LimeWire.exe"="E:\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Mon 28 Jan 2008 1,404,240 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 28 Jan 2008 5,146,448 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 18 Aug 2008 1,832,272 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Tue 4 Dec 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Sat 25 Oct 2008 26,351,616 ...H. --- "C:\Documents and Settings\Marlon\My Documents\My Pictures\~WRL1428.tmp"
Mon 2 Jun 2008 2,059,776 ...H. --- "C:\Documents and Settings\Marlon\Application Data\Microsoft\Word\~WRL0035.tmp"
Thu 28 Jun 2007 3,096,576 A..H. --- "C:\Documents and Settings\Marlon\Application Data\U3\temp\Launchpad Removal.exe"
Sun 30 Apr 2006 32,256 ...H. --- "C:\Documents and Settings\Marlon\My Documents\4th qrt 2008\Waves 12.0 (2008)\~WRL3259.tmp"
Wed 28 May 2008 58,880 ...H. --- "C:\Documents and Settings\Marlon\My Documents\Basketball\Shooting Drills\Shooting Drills (Stanford)\~WRL1720.tmp"
Thu 28 Jun 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"
Thu 28 Jun 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp"
Thu 28 Jun 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch3\lock.tmp"
Thu 28 Jun 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch4\lock.tmp"
Thu 28 Jun 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch5\lock.tmp"
Thu 28 Jun 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch6\lock.tmp"
Sat 1 Sep 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch7\lock.tmp"

Finished!

#6 Budapest

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Posted 29 October 2008 - 11:22 PM

Try running the DrWeb-CureIt scan again and post the log if possible (download a frsh copy of DrWeb-CureIt as they update it often).
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 PreII

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Posted 30 October 2008 - 05:02 AM

Okay...I ran Dr. Web in safe mode and here is the report list. 3 viruses were found. Attempted to restart computer in normal mode and Windows still shuts it down as in the original post.

wrdwn10\wscui.cpl;C:\Documents and Settings\Marlon\Local Settings\Temp\wrdwn10;Trojan.Fakealert.1688;;
wrdwn10;C:\Documents and Settings\Marlon\Local Settings\Temp;Archive contains infected objects;Moved.;
Process.exe;C:\SDFix\apps;Tool.Prockill;Deleted.;
SDFix.exe\SDFix\apps\Process.exe;E:\SDFix.exe;Tool.Prockill;;
SDFix.exe;E:\;Archive contains infected objects;Moved.;

#8 Budapest

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Posted 30 October 2008 - 03:42 PM

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 PreII

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Posted 30 October 2008 - 07:20 PM

Okay...I tried this in safe mode. When I click the 2 boxes for error checking and click start, a box pops up that says "Windows was unable to complete the disk check."

#10 Budapest

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Posted 30 October 2008 - 07:24 PM

Try defragging the drive first.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 PreII

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Posted 30 October 2008 - 09:51 PM

It would not let me defrag either.

#12 Budapest

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Posted 30 October 2008 - 09:56 PM

What happened when you tried to defrag? Did you get an error message?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 PreII

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Posted 30 October 2008 - 10:32 PM

When I click analyze on disk defragmenter there is a box that pops up with a red arrow on it and it says "Disk Defragmentor could not start."

#14 Budapest

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Posted 30 October 2008 - 10:37 PM

Do you have your Windows disk?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 PreII

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Posted 30 October 2008 - 10:43 PM

Is it a purple CD Rom that says Reinstallation CD Microsoft Windows XP Hme Edition Service Pack 2?




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