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It started with 'windows has detected a spyware infection'


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2 replies to this topic

#1 rligeski

rligeski

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Posted 29 October 2008 - 12:21 AM

Hello, my name is Richard

My PC has become infected with some kind of malware. The first symptom was a popup that stated 'Windows has detected a spyware infection.....' when this occured it disabled McAfee anti-virus, spybot search and destroy, as well as adaware se.

I have run the McAfee rootkit detector as well as the panda rootkit program. McAfee found a number of 'hiddn' registry entries

I found a link to your product Combofix.exe and was able to download and run it which made the PC usable again, however the problem recurs, although I no longer get the 'windows has detected.....' statement

After using combofix, I also ran adaware SE and McAfee antivirus. both found items and supposedly deleted them

This started about 2 weeks ago. Recurred a week later and now seems to come daily and usually later in the evening.

I am in a real quandry with this - I think its cured and the problem comes back

I am attaching the log from hijack this as well as combofix

I appreciate any assistanc eyou might be able to provide

thank you in advance
Richard

Attached Files



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#2 Buckeye_Sam

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Posted 05 November 2008 - 06:47 PM

Hello! :thumbsup:
My name is Sam and I will be helping you.

I will do my best to communicate clearly to you so that we can resolve your issues as quickly as possible. In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to fix your computer. Please communicate freely with me about how your computer is reacting and behaving as we work through this process.

Combofix is not to be used without a qualified helper.


Follow this process to uninstall Combofix.
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

  • Posted Image



Please download random's system information tool (RSIT) and save it to your desktop.
  • Double click on RSIT.exe to run it.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#3 Buckeye_Sam

Buckeye_Sam

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Posted 20 November 2008 - 11:04 AM

As there has been no response, this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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