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How to rid my computer of this...


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#1 LarsArs

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Posted 28 October 2008 - 08:14 PM

Every time my computer boots, I get this-

Posted Image

I have gone into the temp folder to delete them and yet even when not there the problem still occurs.
I have used multiple spyware/virus/adware removal programs to see if they work.
Nothing has worked thus far. Please share advice on getting rid of these if you know!

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#2 boopme

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Posted 28 October 2008 - 08:25 PM

Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.
Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click HERE if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
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#3 LarsArs

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Posted 28 October 2008 - 08:37 PM

Ok,
Ran autoruns,
found all four so I deleted them.
After restart all four messages returned and after a second run of autoruns they are back.
Any other ideas?

#4 LarsArs

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Posted 28 October 2008 - 08:39 PM

Ahh! Wait!
Found problem.
Shut down tea timer then deleted them from autoruns and it appears that they are gone.
Thanks for your help!

#5 boopme

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Posted 28 October 2008 - 08:42 PM

You welcome, SpyBot's teatimer will interfere with some tools. It is an excellent tool but should be disabled most times when running other scanning tools.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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#6 LarsArs

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Posted 28 October 2008 - 08:45 PM

Good idea.
Thanks again!

#7 boopme

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Posted 28 October 2008 - 09:35 PM

You're very welcome...............
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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