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2 replies to this topic

#1 TC2


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Posted 28 October 2008 - 06:28 PM

Does anyone have a removal tool for DNSChanger.huq? I need a registry edit to resolve it becuase this pesky bug has disabled the task manager and the windows installer. Im unable to run an only scanner or install a spyware program. Im running Win XP pro. System restore was a bust. Safe mode with networking allows me to surf. Normal booting locks up to a screen refferring me to winsec to update the windows spyware app. When booting normally, the start/taskbar never launches.

Edited by TC2, 28 October 2008 - 06:32 PM.

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#2 xblindx


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Posted 28 October 2008 - 06:31 PM

Have you tried running any scans?

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

#3 TC2

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Posted 31 October 2008 - 10:29 PM

Will try MBAM.. but I may hit a brick wall for installing the app. I can only boot into safe mode
I have tried to run housecall to no avail. There's no java applet installed and I can't install it in safe mode. The XP windows installer is disabled in safe mode. I cannot boot into normal windows, only safe mode/safe mode with networking support.

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