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Help I don't know what to do!


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#1 melja3

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Posted 28 October 2008 - 02:18 PM

I have a dell inspiron 530S. I was working on my computer when all of the sudden my computer shut down & restarted on start up I had several warnings come up w/ corrupt file error such as: windows/system32/etc/IdsFlt.cfg ; windows/system32/etc/wnmFlt.cfg & windows/system32/etc/DSAFlt.cfg. It pops up w/ these on start up & shut down all though since this started it takes over an hour for windows to shut down. On start up I get a black screen that says Diskette Drive 0 seek failure F1 to continue or F2 for setup. I have panda internet security 2009 that finds nothing I also scanned w/ AVG. Please help. Thanks

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#2 xblindx

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Posted 28 October 2008 - 02:43 PM

I am not sure as to if this is a hardware problem or infection. If it is indeed an infection I would follow these instructions (Note: I am not an expert in this field yet, and if you are uncomfortable following any of my instructions before getting a more experienced user's second opinion, that is fine)

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Edited by xblindx, 28 October 2008 - 06:05 PM.





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