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Error signature Windows XP professional


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#1 Dark19

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Posted 28 October 2008 - 04:17 AM

Hi all,

I am new to the community and this is my first post so excuse me for any mistakes.But lets move to the problem,
Today morning i had an error signature to my pc twice.I searched all over the web for this error signature but nothing usefull till i found at this forum a similar error but with different parametre4.Both times my pc restarted and with the same error signature.
So my error signature was Error code 100000d1, parameter1 00000000, parameter2 00000002, parameter3 00000000, parameter4 859438ea.Checked it from the Event Viewer.

I am running Windows XP professional Version 2002 SP2,Pentium4 3.2Ghz 1GB RAM

My first thought was that my pc might tried automaticaly install SP3 which i hesitate a lot to install till i hear from some friends that it is ok.
Thank u in advance for your help.

Forgot to say that first i get an 1 second blue screen and then the pc restarts
Edit : Third time :thumbsup:

Edited by Dark19, 28 October 2008 - 07:31 AM.


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#2 Dark19

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Posted 28 October 2008 - 07:41 AM

Anyone?:thumbsup:

#3 usasma

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Posted 28 October 2008 - 07:54 AM

Here's a link to a description of the error message: http://aumha.org/a/stop.php#0xd1

Parameter Description
1- Memory referenced (yours is 0 - and that's not a legitimate memory address)
2- IRQL at time of reference (yours was 2 - most likely this is too high a level for addressing the memory in kernel mode)
3-
- 0: Read (this was yours)
- 1: Write
4- Address that referenced memory (yours was 859438ea )

So, the program at 859438ea tried to read from the 00000000 memory address using an IRQL of 2. Since it couldn't read from there at that IRQL level, it threw the STOP error message. Most likely this is due to a misbehaving driver or malware.

Have you scanned for malware?
How did you manage to access the Event Viewer? Does the computer boot to normal mode and does it boot to Safe Mode?
Have you made any recent hardware or software changes to the system?

Edited by usasma, 28 October 2008 - 07:56 AM.

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#4 Dark19

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Posted 28 October 2008 - 08:06 AM

I scanned my computer with nod32 and found an infraction(l2.exe) but this occured after the installation of the new nod32(version 3),previous nod32 (version 2.7) did not read l2.exe as an infraction.(l2.exe is a game i play)Oh and i scanned my computer with ZoneAlarm too and nothing found

I accessed Event Viewer through administrative Tools..And yes after the restart my computer is at normal mode.
Recently i have installed nod32 version 3(had 2.7 before) and the new security update KB958644(2 days ago).

Should i install SP3?May this fix my problem?

Edited by Dark19, 28 October 2008 - 08:31 AM.


#5 Dark19

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Posted 28 October 2008 - 11:03 AM

I used Ad-Aware too and found 2 malware that i deleted at once,but after a couple of hours my computer restarted again.Only programs i was running were MSN messenger and Bitcomet

Any ideas?

#6 usasma

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Posted 28 October 2008 - 11:57 AM

I would suggest uninstalling the game that uses the l2.exe file and then reinstall the latest version. If the errors do not stop, then I'd suggest following the instructions in this mini-guide to post an analysis of the memory dump: http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/

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#7 Dark19

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Posted 28 October 2008 - 12:45 PM

Thank u for your help usasma.At the moment i unistalled bitcomet and use utorrent to see if the problem continues.I will keep u informed and i will follow your solution with memory dump if my computer keeps crashing.

#8 Dark19

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Posted 30 October 2008 - 03:42 PM

Today morning i had the same problem again with the same error..scanned my computer and got these malwares...

Anyone know what are those?And if those were my "real" problems?


Ps:After removing those my computer did not restart anymore

Attached Files


Edited by Dark19, 30 October 2008 - 03:49 PM.


#9 usasma

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Posted 30 October 2008 - 05:30 PM

It looks like you're infected - so I'll move this over to the Am I Infected forum.....

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#10 rigel

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Posted 30 October 2008 - 07:21 PM

Hi Dark19,

Let's start with a Malwarebytes scan:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.

"In a world where you can be anything, be yourself." ~ unknown

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#11 Dark19

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Posted 30 October 2008 - 11:26 PM

Ok did what u said and here is my report...

Malwarebytes' Anti-Malware 1.30
Database version: 1341
Windows 5.1.2600 Service Pack 2

31/10/2008 6:24:30 p
mbam-log-2008-10-31 (06-24-29).txt

Scan type: Quick Scan
Objects scanned: 58118
Time elapsed: 6 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 27

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MessengerSkinner.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{344f39dc-ea87-3882-879e-d8b295dedae4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{344f39dc-ea87-3882-879e-d8b295dedae4} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\iucis (Adware.Navipromo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MessengerSkinner (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\download (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Dark\Local Settings\Application Data\iucis_navps.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dark\Local Settings\Application Data\iucis_nav.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dark\Local Settings\Application Data\iucis.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dark\Local Settings\Application Data\iucis.exe (Adware.Navipromo.H) -> Delete on reboot.
C:\Program Files\MessengerSkinner\MessengerSkinnerDll.dll (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\Privacy Policy.url (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\Terms and conditions.url (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\Website.url (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\download\defaultPack.cab (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\appconfig.xml (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btn.rgn (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnBnr.rgn (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnIn.rgn (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnInNormal.bmp (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnInOver.bmp (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnNormal.bmp (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnNormal.gif (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnNormalBnr.bmp (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnNormalBnr.gif (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnOver.bmp (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnOver.gif (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnOverBnr.bmp (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\btnOverBnr.gif (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\Program Files\MessengerSkinner\resources\languages_v2.xml (Rogue.MessengerSkinner) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mmsbqaeecd_navps.dat (Adware.NaviPromo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mmsbqaeecd_nav.dat (Adware.NaviPromo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nvs2.inf (Adware.EGDAccess) -> Quarantined and deleted successfully.

Thank you for your help

#12 Dark19

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Posted 31 October 2008 - 02:00 PM

One more restart today from my computer....Error code 100000d1, parameter1 00000000, parameter2 00000002, parameter3 00000000, parameter4 85e078ea

I start to worry a lot and i am checking for malware everyday

#13 rigel

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Posted 31 October 2008 - 02:11 PM

Next step.

Please update Malwarebytes but do not run it.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Run Malwarebytes

On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Reboot your computer into normal mode.

Rerun Malwarebytes in normal mode. Please scan with the settings as above. Be sure you post both logs.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#14 Dark19

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Posted 31 October 2008 - 02:54 PM

Hey rigel,

here is my report from the safe mode


Malwarebytes' Anti-Malware 1.30
Database version: 1345
Windows 5.1.2600 Service Pack 2

31/10/2008 9:30:27
mbam-log-2008-10-31 (21-30-27).txt

Scan type: Quick Scan
Objects scanned: 56224
Time elapsed: 11 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

And here is the report from the normal mode scan


Malwarebytes' Anti-Malware 1.30
Database version: 1345
Windows 5.1.2600 Service Pack 2

31/10/2008 10:07:06
mbam-log-2008-10-31 (22-07-06).txt

Scan type: Quick Scan
Objects scanned: 58053
Time elapsed: 9 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by Dark19, 31 October 2008 - 03:12 PM.


#15 rigel

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Posted 31 October 2008 - 10:25 PM

I love seeing the 0's

Lets continue with this procedure:
Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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