Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

remove downloader.trojan


  • This topic is locked This topic is locked
3 replies to this topic

#1 stonefish

stonefish

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 04 August 2004 - 12:09 PM

i had followed the norton instructions to remove this downloader.trojan file
but problems still remain there..IE cannot work properly,it will immediately stop while loading page,cannot compose mail properly n etc with IE..
then I use HijackThis to scan all file..
below it's the log file..

Logfile of HijackThis v1.98.1
Scan saved at 12:33:04 AM, on 08/05/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\WINDOWS\System32\igfxtray.exe
D:\WINDOWS\System32\hkcmd.exe
D:\Program Files\Winamp\winampa.exe
D:\PROGRA~1\NORTON~1\navapw32.exe
C:\sp.exe
D:\Program Files\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton Personal Firewall\NISUM.EXE
D:\WINDOWS\System32\NMSSvc.exe
D:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
D:\Program Files\Norton Personal Firewall\SymProxySvc.exe
D:\Program Files\Norton Personal Firewall\NISSERV.EXE
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Norton Personal Firewall\IAMAPP.EXE
D:\Program Files\Norton Personal Firewall\ATRACK.EXE
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Winamp\winamp.exe
D:\WINDOWS\explorer.exe
D:\PROGRA~1\SPYDOC~1\SpyDoctor.exe
D:\Program Files\SpyDoctor\SpyDoctor.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Documents and Settings\CooL^Qi^Er\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - D:\PROGRA~1\FLASHGET\jccatch.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroCheck] D:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [NAV Agent] D:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Advanced Tools Check] D:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [iamapp] D:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [SpyDoctor] D:\Program Files\SpyDoctor\SpyDoctor.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [sp] C:\sp.exe
O8 - Extra context menu item: Download All by FlashGet - D:\PROGRA~1\FLASHGET\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - D:\PROGRA~1\FLASHGET\jc_link.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - D:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - D:\WINDOWS\web\related.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~1\FLASHGET\JETCAR.EXE
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~1\FLASHGET\JETCAR.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll



and an unknown folder without icon, C:\sp.exe it's in this log file..
so which file should i remove?
thanks for any kinding help....

Edited by stonefish, 04 August 2004 - 12:11 PM.


BC AdBot (Login to Remove)

 


m

#2 groovicus

groovicus

  • Security Colleague
  • 9,963 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Centerville, SD
  • Local time:10:19 PM

Posted 04 August 2004 - 02:28 PM

Boot into safe mode and delete that file. Then reboot and see if it is back. You may have to both remove the file, and edit your registry to make sure it is all gone.

Once it is gone, your IE and email will work properly again.

#3 Bobi-p

Bobi-p

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Location:Mojave Desert, Southern California
  • Local time:08:19 PM

Posted 05 August 2004 - 11:27 AM

I had a problem with this trojan until I installed Avast AV/AT. Since then I haven't had any problems.

#4 stonefish

stonefish
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 08 August 2004 - 04:15 AM

thanks groovicus! i had solve this problem.. thanks ya!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users