ok this is how i removed win32/cryptor
Before reading: this solution worked on my computer which runs windows xp ...not sure if it will work on any other windows operating system...
also note that i had no problem opening any files or running my avg or malwarebytes(incidentally malwarebytes did not find this virus, my avg 8.5 free did)
i slapped down 30 bux for prevx 3.0 which was recommended by another forum i use for removal of this virus. you can do a scan of your computer for free before paying the 30 bux for the license required to clean up win32/cryptor. that free scan did find the cryptor on my computer. to do the scan just double click on it from the prevx3.0 home page. it will scan after it is done downloading which took no time at all.
prevx 3.0 is pcmagazine's editors choice for anti spyware and malware programs. read this article to see what the reviewer wrote:
http://www.pcmag.com/article2/0,2817,2346861,00.aspafter prevx finds the virus follow its instructions to remove it. anybody can do it...its just things like letting your computer reboot and disabling your internet connection for part of the removal. it does everything else.
prevx got rid of the cryptor but since cryptor was attached to my rundll32.exe file, that file was deleted which is necessary to run windows and open programs from windows. i found this out after much research and noticing that my computer would give me the message "which program would you like to use to open this file?"
whenever i clicked on anything but the prevx.
to restore this(rundll32.exe) file go to this page:
http://www.kellys-korner-xp.com/xp_tweaks.htmand click on option 12. download to your desktop.
after download is finished double click on the icon on your desktop to run it. it will add the missing registry files and merge them into your system file. VOILA!!!! Virus free working computer. This solution was found after many many failures and 5 days of research. it does work!!!!!!
I couldnt be happier with prevx 3.0!!!
edit:symptoms of the virus i noticed before i ran my avg 8.5 free were being hijacked when clicking on webpages after a google search,overall slow performance,not being able to view some webpages