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HELP AFTER SYSTEM RECOVERY


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#1 SCOTTFRP

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Posted 27 October 2008 - 04:04 PM

hi people
i need help, i had to system recover my computer last week ,compaq presario, which worked ok, but now i cannot access my programs files seem to be missing all over the place!

i only really need my interent working, the program and drivers wont uninstall or reinstall, or work! the icons are still there but it cant find certain files.

i think its the software for the modem as it is not showing in add/remove hardware

is there anyway i can totally reset the computer and start installing again?

i have no restore points

any help would be GREAT!!

thanks

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#2 garmanma

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Posted 27 October 2008 - 04:25 PM

Do you have the CD disks that were shipped with your computer?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 SCOTTFRP

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Posted 27 October 2008 - 05:13 PM

no i cant find them..

#4 garmanma

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Posted 27 October 2008 - 07:12 PM

As long as you registered the computer when you bought it. you can contact support and get replacement disk for a nominal fee. This link is for the UK
http://h10025.www1.hp.com/ewfrf/wc/documen...=reg_R1002_UKEN

Edited by garmanma, 27 October 2008 - 07:13 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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