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Desktop background won't show


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#1 Pooh85

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Posted 27 October 2008 - 02:43 PM

After a restart while I was trying to fix a performance problem, my desktop picture wouldn't show up. I had downloaded a couple different scanner things that were supposed to help with the performance issue. I tried right clicking on the pic to set as desktop background, I tried going into personalization and choosing the pic. I've gone into regedit and checked the registry best I could. I made a notepad file with a code I found online (see below) and imported it into regedit. All to avail! I've run windows defender and spybot. I had a trojan awhile ago that took my entire desktop but now it's just not showing pics as my desktop.

Reg code
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop]
"NoChangingWallPaper"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop]
"NoChangingWallPaper"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktopChanges"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"NoDispBackgroundPage"=dword:00000000
"Wallpaper"=-

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#2 rigel

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Posted 27 October 2008 - 08:48 PM

Hi Pooh85

Sorry we missed your earlier post. Let's see what is lurking

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 Pooh85

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Posted 27 October 2008 - 09:56 PM

Thanks for getting back to me. Here is my MBAM log. I see that I never completely got rid of the vundo. :thumbsup:

Malwarebytes' Anti-Malware 1.30
Database version: 1329
Windows 6.0.6001 Service Pack 1

10/27/2008 7:50:04 PM
mbam-log-2008-10-27 (19-50-04).txt

Scan type: Quick Scan
Objects scanned: 45671
Time elapsed: 4 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Webtools (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\System32\kBin02 (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)

#4 rigel

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Posted 28 October 2008 - 06:41 AM

Our next step:

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 Pooh85

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Posted 29 October 2008 - 12:29 AM

Here's my SUPERAntiSpyware log...

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/28/2008 at 07:04 PM

Application Version : 4.21.1004

Core Rules Database Version : 3612
Trace Rules Database Version: 1598

Scan type : Complete Scan
Total Scan Time : 01:27:37

Memory items scanned : 202
Memory threats detected : 0
Registry items scanned : 6784
Registry threats detected : 0
File items scanned : 40595
File threats detected : 7

Trojan.Malware
C:\asdf.txt

Adware.Tracking Cookie
C:\Users\Shala\AppData\Roaming\Microsoft\Windows\Cookies\Low\shala@angleinteractive.directtrack[1].txt
C:\Users\Shala\AppData\Roaming\Microsoft\Windows\Cookies\Low\shala@directtrack[1].txt
C:\Users\Shala\AppData\Roaming\Microsoft\Windows\Cookies\shala@2o7[1].txt
C:\Users\Shala\AppData\Roaming\Microsoft\Windows\Cookies\shala@ads.pointroll[2].txt
C:\Users\Shala\AppData\Roaming\Microsoft\Windows\Cookies\shala@advertising[2].txt
C:\Users\Shala\AppData\Roaming\Microsoft\Windows\Cookies\shala@cdn.at.atwola[1].txt

#6 rigel

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Posted 29 October 2008 - 06:46 AM

Good morning

Please update and rerun Malwarebytes and post a new log. Also run this scan with F-secure:

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

Thanks

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 Pooh85

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Posted 29 October 2008 - 04:09 PM

MBAM Log

Malwarebytes' Anti-Malware 1.30
Database version: 1337
Windows 6.0.6001 Service Pack 1

10/29/2008 9:53:08 AM
mbam-log-2008-10-29 (09-53-08).txt

Scan type: Quick Scan
Objects scanned: 45933
Time elapsed: 5 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


F-Secure log
Scanning Report
Wednesday, October 29, 2008 10:02:20 - 11:24:59
Computer name: POOH
Scanning type: Scan system for malware, rootkits
Target: C:\


--------------------------------------------------------------------------------

Result: 0 malware found

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 39323
System: 3677
Not scanned: 37
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 0
Submitted: 0
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\DRIVERS\SPTD.SYS
C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\COMPONENTS
C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SAM
C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SYSTEM
C:\WINDOWS\SYSTEM32\CATROOT2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\CATDB
C:\WINDOWS\SYSTEM32\CATROOT2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\CATDB
C:\USERS\SHALA\APPDATA\LOCAL\TEMP\ETILQS_JDLOMXEAACKAY15VSPEG
C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\19001C17D01E321DB772C12BD57FC49B_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\2A238A34BDF729D3953F2D720B71ECEE_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\3CC1841D7721E33E62AB84BD3EC7F0EB_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\6C758C48C3C85C408F4B5984AA0B8A0F_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\A0A978863143183F3BC859C10B02932C_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\BF71F1949D52848DF4C58DDEBA327D71_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\C09E94973FEA57BA2D766ECB1B431E78_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\C96DDC2CA2AA82FCA5ECB7C8101A0DDE_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\CE951751DC3D699F0BDD80B958100076_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F05D195E5C51151437445B5728E80E04_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\19001C17D01E321DB772C12BD57FC49B_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\2A238A34BDF729D3953F2D720B71ECEE_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\3CC1841D7721E33E62AB84BD3EC7F0EB_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\6C758C48C3C85C408F4B5984AA0B8A0F_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\A0A978863143183F3BC859C10B02932C_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\BF71F1949D52848DF4C58DDEBA327D71_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\C09E94973FEA57BA2D766ECB1B431E78_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\C96DDC2CA2AA82FCA5ECB7C8101A0DDE_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\CE951751DC3D699F0BDD80B958100076_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA
C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F05D195E5C51151437445B5728E80E04_92F981BA-83BB-4CCF-BB1F-D3E9141A39CA

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure USS: 2.40.0
F-Secure Hydra: 2.8.8110, 2008-10-29
F-Secure AVP: 7.0.171, 2008-10-29
F-Secure Pegasus: 1.20.0, 2008-09-21
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use Advanced heuristics

#8 rigel

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Posted 29 October 2008 - 04:20 PM

Looks good Pooh!

How are things running? If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
You can also uninstall SuperAntiSpyware. It likes to keep running in your systray, and causes minor slowdowns during boot.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 Pooh85

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Posted 29 October 2008 - 05:04 PM

Thanks a lot rigel. Everything seems to be running well. Only problem I still have is the desktop pics not showing up. Icons and all show up fine. It's the background pic that I choose that won't show up.

#10 rigel

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Posted 29 October 2008 - 07:15 PM

Let me check something Pooh and I will be right back...

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 Pooh85

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Posted 01 November 2008 - 02:58 PM

I think you forgot about me rigel... :thumbsup:

#12 rigel

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Posted 02 November 2008 - 01:46 PM

My apologies Pooh. At this point, I would create a new topic in the Vista forum asking about the backgroud. I think we are clean here. We just need to get that background issue fixed.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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