Posted 03 May 2005 - 09:37 PM
You have come to the right place computerclueless
But you may have some work ahead of you to get everything fixed. Start Here:
Is your Anti-virus
program current and updated
? If not you can download a free anti-virus program here (US Link): AVG Free
When you have downloaded and installed it you need to go online to register it and update it. (It will probably prompt you to do this.)
Once you have installed AVG uninstall your old Anti-Virus software.
Do you have any anti-spyware
installed? If not download and update all
of the following:Reboot your computer in Safe Mode
and run the anti-virus scan and anti-spyware scans there.
If you are not sure how to boot in Safe Mode there is a tutorial here: Safe Mode
Also download, update and run this:A-squared
complements anti-virus software by specializing in detecting Trojans, Dialers and Spyware. It is free for private use but registration is required.
Download it from here: A-squared
Then do the following but do NOT run the program:
- Create a new folder, under the C: drive, called "hjt". If it already exists delete any files that may be in it. If you have a shortcut to HijackThis on the desktop, delete it.
- Download the latest version of HijackThis from the following link:
HijackThis Download Link
In the 'Save To:' box type "c:\hjt"
- Unzip HijackThis to the folder you created:
Navigate to the hjt folder and double click on the HijackThis.zip file. For WindowsXP in the left hand column click 'Extract all Files' the Extraction Wizard will pop up. Click Next, then Browse. Select the HJT folder you created, then click OK. OR If you have WinZip installed you answer 'Agree' and a window will open showing you HijackThis.exe inside the zip file. Click the 'Extract' icon. An extract window will open. In the 'Folders/Drives' section select the C: drive and then the 'hjt' folder. In the "Extract to:" pane it should show "c:\hjt". Select the "All files" button and tick "Overwrite existing files" then click the "Extract" button on the right. Close Winzip.
You should now have HijackThis.exe in your hjt folder.
Let us know if that helps and also some more details about your system.
Edited by Rimmer, 03 May 2005 - 10:01 PM.
Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.