Posted 27 October 2008 - 08:24 AM
I have bit defender anti-virus. I downloaded a virus file and now my Windows Explorer doesn't work?
I scanned the file with BD 2008, it came up as win32.worm.sohana(I can't remember the rest). So I deleted the file in BD, but it remained in the folder. Then I noticed task manager was disabled (by the virus), so I installed daphne task manager and ended the program, then I could delete the file, I also noticed I still couldn't access my folder and search options and task manager after I had deleted the file. Then I plugged in my flash to transfer something and Windows Explorer stopped working and wouldn't restart and then it froze. I pulled out the battery and restarted, after logging in, all that appears is a black screen with the mouse cursor. Pressing Ctrl Alt Del doesn't give me the option of opening task manager. A friend says its the explorer virus, which doesn't let explorer boot. I've tried system restore but it says there aren't any restore points, even though I know there are. I scanned my infected flash on another computer and McAffee picked it up as W32/YahLover.worm.gen. But that isn't the same virus. I think the official name is Bitdefender: Win32.Worm.Sohanad.NBL. Could anyone please help me out because I need my laptop to study for exams this week??
Btw...all i see is a black screen and a mouse cursor...even in safe mode all thats visible is a black screen and "safe mode" at the corners...