Welcome to BleepingComputer HijackThis Logs and Malware Removal, tqillespie2002.
My name is sundavis, I will be helping you to deal with your Malware problems today.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times. and we are trying our best to keep up.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not, then please do the following.
The log you presented had been a few days away. It may not show what it is. In the meantime, please refrain from making any changes to your computer. and please do in the following:
- Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
- Double click on RSIT.exe to run RSIT.
- Click Continue at the disclaimer screen.
- Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
In your next reply, please post back
1.RSIT log.txt and info.txt. Thanks.