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SP2 Upgrade Printing Problem


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#1 cwyman

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Posted 03 May 2005 - 03:43 PM

I have a customer that upgraded their windows xp pro to service pack 2. Ever since the upgrade their printing ability has slowed through any and all applications. They are printing via IP I believe.

I made sure that file and printer sharing was checked on the Windows firewall
I tried to disable the Black Ice Firewall they are running
I tried restarting their Print Spooler Service
I tried running winsockfix.exe in case it was a TCP/IP problem, but now that I think about it, it's more than likely a system problem than a TCP/IP problem.

We tried to go into the properties of each printer (2 of them) and the response was extremely slow 30 seconds or longer to open.

Any suggestions would be greatly appreciated.

TIA

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#2 Enthusiast

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Posted 03 May 2005 - 07:51 PM

Upgrade the drivers.




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