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BitDefender (No Action Was Possible)


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#1 vostro1400

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Posted 26 October 2008 - 04:36 AM

Hi ,

My notebook spec :
WindowVista Home Basic
Service Pack 1
Dell Vostro 1400
Intel Core 2 Duo CPU 1.6 GHz
2.0 Gig RAM

BitDefender 9 Standard (BitDefender Antivirus 2008)

I am curious about the " No action was possible" for my 4 infected result after my DeepScan with my BitDefender Antivirus. So how can it be remove or deleted? Here I paste the history result of my last scan for your understanding to help me to remove it.
I am lost where to go in order to delete it mannually. I already uninstall Limewire from my notebook .

Thank You in advance.





BitDefender Log File !!!!!
Product : BitDefender Antivirus 2008
Version : BitDefender UIScanner v.11
Log date : 04:08:43 26/10/2008
Log path : C:\ProgramData\Bitdefender\Desktop\Profiles\Logs\deep_scan\1224965323_3_02.xml

Scan Paths:Path0000: C:\
Path0001: D:\


Scan Options:Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes


Target selection options:Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : Yes
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :


Target ProcessingDefault action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None


Scan engines summaryNumber of virus signatures : 1952879
Archive plugins : 43
Email plugins : 6
Scan plugins : 12
Archive plugins : 43
System plugins : 5
Unpack plugins : 7


Overall scan summaryScanned items : 107462
Infected items : 4
Suspicious items : 0
Resolved items : 0
Individual viruses found : 4
Scanned directories : 5310
Scanned boot sectors : 10
Scanned archives : 788
Input-output errors : 55
Scan time : 00:00:19:48
Files per second : 89


Scanned processes summaryScanned : 75
Infected : 0


Scanned registry keys summaryScanned : 1023
Infected : 0


Scanned cookies summaryScanned : 0
Infected : 0


Remaining issues:Object Name Threat Name Final Status
[System]=]HKEY_USERS\S-1-5-21-656020148-1977384738-2766988762-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TYPEDURLS\url1=]C:\PROGRAM FILES\STARWARE406\SETUP.EXE=](NSIS o)=]lzma_solid_nsis0012 Adware.Starware.AE Infected (no action was possible, file was in an archive)
C:\Program Files\Starware406\Setup.exe=](NSIS o)=]lzma_solid_nsis0012 Adware.Starware.AE Infected (no action was possible, file was in an archive)
[System]=]HKEY_USERS\S-1-5-21-656020148-1977384738-2766988762-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TYPEDURLS\url1=]C:\PROGRAM FILES\STARWARE406\SETUP.EXE=](NSIS o)=]lzma_solid_nsis0011 Adware.Starware.AF Infected (no action was possible, file was in an archive)
C:\Program Files\Starware406\Setup.exe=](NSIS o)=]lzma_solid_nsis0011 Adware.Starware.AF Infected (no action was possible, file was in an archive)


Resolved issues:Object Name Threat Name Final Status


Objects that were not scanned:Object Name Reason Final Status

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#2 usasma

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Posted 26 October 2008 - 06:03 AM

BitDefender has detected issues with files contained in a file archive. It can't delete the file without deleting the archive - so it tells you what it is and lets you decide.

FYI - this file is located at C:\Program Files\Starware406\Setup.exe
After deleting the file, I'd suggest another scan to see if the registry entry is taken care of for you.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 vostro1400

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Posted 27 October 2008 - 09:35 AM

Hallo Mr USASMA,

Thank you for highlighting n directing me to think n clean myself of my Notebook. IT IS CLEAN now. Thanks again.
What I do is go to Computer icon on my Desktop then go to OS© then Programme File and look for something similar to Starware. Yes found Starware406.exe and instantly delete it and it goes to Recycle Bin. So excited I DeepScan again but to see still got 2 virus still exist, stop the scanning and go to RecycleBin to empty the bin. Do DeepScan 1 more time and .....No more virus in my PC.

Thank you again Sir. :huh:
:huh: :huh:


Here is the log history :-

BitDefender Log File !!!!!
Product : BitDefender Antivirus 2008
Version : BitDefender UIScanner v.11
Log date : 22:23:15 27/10/2008
Log path : C:\ProgramData\BitDefender\Desktop\Profiles\Logs\deep_scan\1225117395_1_00.xml

Scan Paths:Path0000: C:\
Path0001: D:\


Scan Options:Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes


Target selection options:Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : Yes
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :


Target ProcessingDefault action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None


Scan engines summaryNumber of virus signatures : 1962849
Archive plugins : 43
Email plugins : 6
Scan plugins : 12
Archive plugins : 43
System plugins : 5
Unpack plugins : 7


Overall scan summaryScanned items : 139717
Infected items : 0
Suspicious items : 0
Resolved items : 0
Individual viruses found : 0
Scanned directories : 15828
Scanned boot sectors : 10
Scanned archives : 934
Input-output errors : 55
Scan time : 00:00:31:16
Files per second : 73


Scanned processes summaryScanned : 73
Infected : 0


Scanned registry keys summaryScanned : 1022
Infected : 0


Scanned cookies summaryScanned : 0
Infected : 0


Remaining issues:Object Name Threat Name Final Status


Resolved issues:Object Name Threat Name Final Status


Objects that were not scanned:Object Name Reason Final Status

#4 vostro1400

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Posted 27 October 2008 - 09:52 AM

Mr USASMA,

Why did my BitDefender Still have Critical Warning sign on Antivirus icon "2 issues still affect the security of your system"? I discover when I unchecked "Identity Rule" and "Real time protection(P2P and file access)" then the Antivirus icon goes green color saying that "No issue affect your security system" and with "Protected" sign? Any clue that something still not right?

Thanks and sorry did not post together with the above reply.

#5 usasma

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Posted 27 October 2008 - 05:57 PM

I suspect that the registry keys are still present at HKEY_USERS\S-1-5-21-656020148-1977384738-2766988762-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TYPEDURLS\url1

Deleting the key should (if I'm correct) make the entries go away (but backup your registry first). But I'm not familiar with the BitDefender interface - so someone with more knowledge may have other ideas.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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