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Pesky Spyware

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2 replies to this topic

#1 GiselleT^^


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Posted 25 October 2008 - 11:52 PM

My roommate decided that if he didn't click the "no" button, he wouldn't get to watch his porn, and now my computer has the internet clap; a toolbar I can't remove. Pls help!

After his porn surfing disaster started, he said that one of the files tried to change something in the registry, he said he clicked block on McAfee, and that it tried to install a virus. I used McAfee and trend micro online virus scanner to try and root anything out but both came up negative for any virus's or spyware. Whenever I open up my internet, there is this toolbar that never used to be there called "Security Toolbar 7.1" And instead of going to my usual homepage (google) it goes straight to this link http://safesurfingpage.com/security/xp/ with a popup that says I need to update my computer with their software. I've tried resetting my home page but it doesn't work. I've also tried to find out exactly where it is installed, but it just shows me where the icons are installed, not the actual program itself. I've tried using the add/remove control panel option and did not see the programs in there. The 2 icons on my desktop are "Antivirus Scan" and "Online Spyware Test." The computer generally seems to be okay if a bit slow other than the internet

I'm pretty sure it did something to my registry, but I don't really know how to scan it. If anyone has any ideas that might help please let me know!


P.S. Accepting applications for a roomie who isn't a newb.

Edited by Pandy, 26 October 2008 - 02:19 AM.
moved from Win XP Home and Pro

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#2 Maniac


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Posted 26 October 2008 - 03:33 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Then, submit log file ESET SysInspector, to see what the situation.

Download ESET SysInspector

- Start program through the SysInspector.exe
The program will collect information about the situation on your machine.
- When "inspector" is ready and log file - generated, select File> Save Log
- Confirm their wish

Choose to save the file somewhere and then upload on http://4storing.com/ (when you open the page, click on the Great Britain flag to open the page in English), then give me the link.

Edited by nod32fen, 26 October 2008 - 10:04 AM.

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#3 tomfisher33


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Posted 26 October 2008 - 12:13 PM

thank you very much it worked great


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