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i need help


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#1 ?!?!

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Posted 25 October 2008 - 11:17 AM

hi
there is a problem in my pc and i think that it's a virus
1 - all exe files one my pc don't work and when i install an anti-virus it doesn't work.
2 - when i press ALT + CTRL + DELETE a message apears says that admin had disable the task manager but am the only user on my pc
3 - when i try to enter to the "System Volume Information" forlder a message apears "access denied"

is this a virus or what
and what can i do to solve this problem

i have windows xp professional sp2
and when i format and re-install it the problems disapear but they return quickly
is this a virus or what
i can't use any antivirus
please can any one tell me what can i do??

Edited by Pandy, 25 October 2008 - 04:53 PM.
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#2 boopme

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Posted 25 October 2008 - 08:29 PM

Hello and welcome to the forum.

Try downloading and save MBAM to desk top. Then rename the folder to something else ,perhaps ..SOUP ?? Then try to run it.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

For the Task Manager issue....

This step involves making changes in the registry. Always back up your registry before making any changes.

Go to Start Run and type: regedit

Click OK.
On the left side, click to highlight My Computer at the top.
Go up to File Export
Make sure in that window there is a tick next to "All" under Export Branch.
Leave the "Save As Type" as "Registration Files".
Under "Filename" put RegBackup.
Choose to save it to C:\
Click save and then go to File Exit.

Or you can download and use ERUNT which is an excellent free tool that allows you to to take a snapshot (backup) of your registry before making changes and restore it when needed.

Click on the link below:
http://www.kellys-korner-xp.com/xp_tweaks.htm
Scroll down to #275 and click "Lift Restrictions - TM, Regedit and CMD" in the left column. Go to File, choose "Save page as" All Files and save regtmcmdrestore.vbs to your desktop. Double-click on that file to allow the script to run and reboot when done. Since the script modifies certain registry settings your anti-virus package may warn you about it. Ignore the warning and allow it to run.
Thanks to Quietman7 for the write up.
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