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Plaese help possibly infected by a trojan!

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2 replies to this topic

#1 wlm757


  • Members
  • 1 posts
  • Local time:02:31 AM

Posted 25 October 2008 - 01:37 AM

Please help! I think I am infected by a trojan. My Microsoft Office Outlook has been spaming email. I run Autorun.exe and I found 2 suspicious files: usbserFilt and upperdev. I run ComboFix and Hijachthis and here are the logs:

Manny thanks in advance! :thumbsup:

ComboFix 08-10-24.02 - Wlm 2008-10-25 13:24:21.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.169 [GMT 8:00]
Running from: C:\Documents and Settings\Wlm\Desktop\ComboFix.exe
* Created a new restore point


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\WINDOWS\IE4 Error Log.txt

((((((((((((((((((((((((( Files Created from 2008-09-25 to 2008-10-25 )))))))))))))))))))))))))))))))

2008-10-21 11:15 . 2008-10-21 13:56 <DIR> d-------- C:\WINDOWS\BDOSCAN8
2008-10-07 12:25 . 2008-10-13 14:57 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-10-07 12:25 . 2008-10-07 12:25 1,409 --a------ C:\WINDOWS\QTFont.for
2008-10-05 19:15 . 2008-10-05 19:15 <DIR> d-------- C:\Program Files\Free iPod Video Converter
2008-10-05 19:15 . 2005-02-27 21:48 356,352 --a------ C:\WINDOWS\system32\RealMediaSplitter.ax
2008-10-05 18:48 . 2008-10-05 19:14 <DIR> d-------- C:\Documents and Settings\Wlm\Application Data\Any Video Converter
2008-10-01 15:00 . 2008-10-01 15:00 <DIR> d-------- C:\Documents and Settings\Wlm\Application Data\Gamelab
2008-09-30 16:24 . 2008-09-30 16:24 <DIR> d-------- C:\Program Files\SBWorkshop
2008-09-30 16:24 . 2008-09-30 16:24 106,768 --a------ C:\WINDOWS\SBWorkshop Uninstaller.exe
2008-09-30 13:38 . 2008-09-30 13:38 <DIR> d-------- C:\Program Files\AccPlus
2008-09-30 13:37 . 2008-09-30 13:37 5,152 --a------ C:\WINDOWS\system32\drivers\io.sys

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2008-10-25 05:18 --------- d-----w C:\Program Files\Symantec AntiVirus
2008-10-25 04:49 --------- d-----w C:\Documents and Settings\Wlm\Application Data\Orbit
2008-10-25 04:23 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater
2008-10-17 03:40 --------- d-----w C:\Documents and Settings\Wlm\Application Data\Canon
2008-10-07 07:20 --------- d-----w C:\Program Files\Orbitdownloader
2008-09-19 04:15 --------- d-----w C:\Documents and Settings\Wlm\Application Data\Search Settings
2008-09-19 04:14 --------- d-----w C:\Program Files\Search Settings
2008-09-19 03:59 --------- d-----w C:\Program Files\Free Audio Pack
2008-09-17 03:53 --------- d-----w C:\Program Files\Google
2008-09-11 05:20 --------- d-----w C:\Program Files\EatCam
2008-09-07 13:15 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-09-07 13:06 --------- d-----w C:\Program Files\Nokia
2008-09-06 04:04 --------- d-----w C:\Program Files\Free FLV Converter
2008-09-05 09:48 --------- d-----w C:\Documents and Settings\Wlm\Application Data\Nokia
2008-09-05 08:49 --------- d-----w C:\Program Files\EjoyStudio
2008-09-05 06:25 --------- d-----w C:\Documents and Settings\Wlm\Application Data\GrabPro
2008-09-04 09:38 0 ---ha-w C:\WINDOWS\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2008-09-04 09:38 0 ---ha-w C:\WINDOWS\system32\drivers\Msft_Kernel_ccdcmb_01005.Wdf
2008-09-04 09:20 --------- d-----w C:\Program Files\Common Files\PCSuite
2008-09-04 09:20 --------- d-----w C:\Program Files\Common Files\Nokia
2008-09-04 09:17 --------- d-----w C:\Program Files\PC Connectivity Solution
2008-09-04 09:13 --------- d-----w C:\Documents and Settings\All Users\Application Data\Installations
2008-09-04 08:51 --------- d-----w C:\Documents and Settings\Wlm\Application Data\PC Suite
2008-09-04 08:45 --------- d-----w C:\Documents and Settings\All Users\Application Data\PC Suite
2008-09-04 08:43 --------- d-----w C:\Program Files\DIFX
2008-09-04 02:15 --------- d-----w C:\Program Files\Common Files\InstallShield
2008-09-02 17:53 258,048 ----a-w C:\WINDOWS\system32\TubeFinder.exe
2008-08-30 03:08 --------- d-----w C:\Program Files\Fake Webcam

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown

"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-03-12 14336]
"PC Suite Tray"="C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" [2008-08-11 1124352]
"Nokia.PCSync"="C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe" [2008-06-17 1249280]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-09-17 39408]

"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2005-10-04 48752]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [2005-11-15 85744]
"EPSON Stylus C45 Series"="C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE" [2004-01-14 99840]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" [2004-03-11 208952]
"MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [2004-03-11 59392]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-03-11 455168]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-03-11 455168]
"CAP2ON"="C:\WINDOWS\system32\Spool\Drivers\w32x86\3\CAP2ONN.EXE" [2002-02-07 22528]
"Omnipage"="C:\Program Files\ScanSoft\OmniPageSE\opware32.exe" [2002-06-03 49152]
"NeroCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 155648]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 286720]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-07-14 185896]
"WinDVR SchSvr"="C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe" [2004-09-08 106496]
"SearchSettings"="C:\Program Files\Search Settings\SearchSettings.exe" [2008-06-12 991584]
"S3TRAY2"="S3tray2.exe" [2004-10-16 C:\WINDOWS\system32\S3tray2.exe]
"LTSMMSG"="LTSMMSG.exe" [2004-10-16 C:\WINDOWS\LTSMMSG.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2008-01-09 110592]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\SopCast\\adv\\SopAdver.exe"=
"C:\\Program Files\\Windows Media Player\\wmplayer.exe"=
"C:\\Program Files\\Orbitdownloader\\orbitdm.exe"=
"C:\\Program Files\\Orbitdownloader\\orbitnet.exe"=

R2 DLPortIO;DriverLINX Port I/O Driver;C:\WINDOWS\system32\drivers\DLPortIO.sys [1996-09-27 3584]
R2 io.sys;IO.DLL Driver;C:\WINDOWS\system32\drivers\io.sys [2008-09-30 5152]
R3 3xHybrid;3xHybrid service;C:\WINDOWS\system32\DRIVERS\3xHybrid.sys [2005-08-08 974464]
R3 LucentSoftModem;Lucent Technologies Soft Modem;C:\WINDOWS\system32\DRIVERS\LTSM.sys [2004-10-16 806859]
S0 XMS1563K;XMS1563K;C:\WINDOWS\system32\drivers\XMS1563K.sys [2007-10-06 52108]
S2 RapidPort2;RapidPort2;C:\WINDOWS\system32\Drivers\CAP2LPT.SYS [2002-02-07 23232]
S3 KS-959;Kingsun KS-959 USB Infrared Adapter;C:\WINDOWS\system32\DRIVERS\KS-959.sys [2005-09-05 19034]

\Shell\AutoRun\command - G:\otyh.cmd
\Shell\explore\Command - G:\otyh.cmd
\Shell\open\Command - G:\otyh.cmd

*Newly Created Service* - PROCEXP90
Contents of the 'Scheduled Tasks' folder

2008-10-21 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 14:57]
- - - - ORPHANS REMOVED - - - -

HKU-Default-Run-Nokia.PCSync - C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe

------- Supplementary Scan -------
FireFox -: Profile - C:\Documents and Settings\Wlm\Application Data\Mozilla\Firefox\Profiles\xd0zrneq.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - www.google.com
------- File Associations -------
inifile=%SystemRoot%\System32\NOTEPAD.EXE %1"


catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-25 13:30:53
Windows 5.1.2600 Service Pack 2, v.2096 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

C:\WINDOWS\system32\drivers\MFX.sys 52108 bytes executable

scan completed successfully
hidden files: 2

Completion time: 2008-10-25 13:35:13
ComboFix-quarantined-files.txt 2008-10-25 05:35:08

Pre-Run: 7,731,904,512 bytes free
Post-Run: 8,398,204,928 bytes free


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:19:58 PM, on 10/25/2008
Platform: Windows XP SP2, v.2096 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2096)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.1852\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [CAP2ON] C:\WINDOWS\system32\Spool\Drivers\w32x86\3\CAP2ONN.EXE
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinDVR SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{73672DB1-0CF5-4072-ADBC-3B4C8FC4D041}: NameServer =,
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

End of file - 9595 bytes

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#2 PropagandaPanda


  • Malware Response Team
  • 10,433 posts
  • Gender:Male
  • Local time:03:31 AM

Posted 11 November 2008 - 12:22 PM

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you with your log.

I apologize for the delay in response. We get overwhelmed with logs at times, but we are trying our best to keep up. If you have since resolved the original problem you were having, we would appreciate you letting us know. If you still need help, post a new HijackThis log.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Finally, please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
Run Scan with Kaspersky
Please do a scan with Kaspersky Online Scanner. If for some reason you cannot complete this scan, skip it.

This scan is for Internet Explorer Only.

If you are using Windows Vista, open your browser by right-clicking on its icon and select Run as administrator to perform this scan.

  • Please disable your realtime protection software before proceeding. Refer to this page if you are unsure how.
  • Open the Kaspersky Scanner page.
  • Click on Accept and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis.

This scanner will only scan. It does not remove any malware it finds.

Save Uninstall List with HijackThis
  • Double click the HijackThis icon on your desktop.
  • If you see a while screen, click Main Menu at the middle bottom of the window, otherwise move onto the next step.
  • Click Open the Misc Tools section.
  • Under System tools, select Uninstall Manager....
  • Near the bottom right, click Save list... and save uninstall_list.txt onto your desktop.
  • Close out of HijackThis.
  • Post back with uninstall_list.txt.

Post back with:
-the Kaspersky log
-the uninstall list
-a new HijackThis log

Please also tell me of any changes you have made to your computer since your topic was started.

If you do not make a reply in 5 days, we will need to close your topic.

With Regards,
The Panda

Important Note to Other Users Reading this Topic: The instructions provided in this topic below this point are for the original topic starter only. Even if you have similar problems or log entries to those given here, please do not follow the directions, especially those involving specific tools and scripts. Doing so can result in serious damage to your computer. Instead, please start your own topic. Feel free to link to any relevant topics as needed.

#3 PropagandaPanda


  • Malware Response Team
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Posted 16 November 2008 - 10:37 AM


There had been no reply from the topic starter in 5 days. Due to inactivity, this topic is now closed.
If you are the topic starter and need this topic reopened, send me a message.

Everyone else, please begin a new topic.

With Regards,
The Panda

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