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XP Pro - Computer takes 15 minutes to boot up


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#1 novaked

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Posted 24 October 2008 - 05:43 PM

My laptop takes about 15 minutes to boot up. I am on XP Pro SP2. I cannot install any updates via windows update - they fail.
I ran MBAM and it found 45! infections - and cleaned them up.

However after reboot it still takes 15 minutes to come up and the system is still performing slow.

Can you suggest what I should try next?

BTW - this machine also had Win32/Mypics virus that cleaned up by Avast (or at least it said it cleaned it up).

System is acting like it has a memory leak - thrashing - but Task manager shows plenty of memory available.

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#2 boopme

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Posted 24 October 2008 - 10:03 PM

Is this the same Pc as in this discussion?

http://www.bleepingcomputer.com/forums/t/175810/ie6-popups-and-slow-performance-windows-xp-pro-sp2/
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#3 novaked

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Posted 25 October 2008 - 05:49 AM

No - it is my laptop.

#4 Maniac

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Posted 25 October 2008 - 06:30 AM

Download ESET SysInspector
http://www.eset.com/download/sysinspector.php

- Start program through the SysInspector.exe
The program will collect information about the situation on your machine.
- When "inspector" is ready and log file - generated, select File> Save Log
- Confirm their wish

Choose to save the file somewhere and then upload on http://4storing.com/ (when you open the page, click on the Great Britain flag to open the page in English), then give me the link.
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#5 quietman7

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Posted 25 October 2008 - 08:22 AM

I ran MBAM and it found 45! infections

Please post the results of your MBAM scan for review.

To retrieve the MBAM scan log information, launch MBAB.
Click the Logs Tab at the top.
mbam-log-2008-10-12(13-35-16).txt should show in the list. <- your dates will be different from this exampe
Click on the log name to highlight it.
Go to the bottom and click on Open.
The log should automatically open in notepad as a text file.
Go to Edit and choose Select all.
Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.
Come back to this thread, click Add Reply, then right-click and choose Paste.
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#6 novaked

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Posted 28 October 2008 - 09:33 AM

Here is the MBAM log:

Malwarebytes' Anti-Malware 1.30
Database version: 1313
Windows 5.1.2600 Service Pack 2

10/24/2008 12:10:36 PM
mbam-log-2008-10-24 (12-10-36).txt

Scan type: Quick Scan
Objects scanned: 60363
Time elapsed: 1 hour(s), 1 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 45

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINNT\system32\dllcache\prsc32.exe (Trojan.Agent) -> Delete on reboot.
C:\WINNT\system32\dllcache\Default.exe (Trojan.Agent) -> Delete on reboot.
C:\WINNT\system32\dllcache\Recycler.{645FF040-5081-101B-9F08-00AA002F954E}\svchost.exe (Trojan.Agent) -> Delete on reboot.
C:\WINNT\system32\dllcache\Recycler.{645FF040-5081-101B-9F08-00AA002F954E}\Global.exe (Trojan.Agent) -> Delete on reboot.
C:\WINNT\system32\dllcache\newhost.exe (Backdoor.Bot) -> Delete on reboot.
C:\WINNT\system32\dllcache\ntvdcr.dll (Trojan.Agent) -> Delete on reboot.
C:\WINNT\system32\dllcache\doadcfg.dll (Trojan.Agent) -> Delete on reboot.
C:\WINNT\system32\dllcache\beep.sys (Fake.Beep.Sys) -> Delete on reboot.
C:\WINNT\system32\dllcache\spoolms.exe (Worm.DsBot) -> Delete on reboot.
C:\WINNT\system32\dllcache\klog.dat (Stolen.Data) -> Delete on reboot.
C:\WINNT\system32\dllcache\msscmc43.exe (Worm.Rbot) -> Delete on reboot.
C:\WINNT\system32\dllcache\servicesmsi.exe (Worm.Sdbot) -> Delete on reboot.
C:\WINNT\system32\dllcache\wintcps.exe (Backdoor.Vanbot) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\pguard.ini (Rogue.InternetAntivirus) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\pg32.exe (Rogue.InternetAntivirus) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\anesuzenyp.bin (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\igyzih._sy (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\naciveg.reg (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\ubuqicuho.bin (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\zokawi.lib (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Internet Explorer\iv.exe (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\alg.exe (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\sav.exe (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Apps\2.0\srw94.exe (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\ycuc.lib (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\bokefa.bat (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\sytetuf.sys (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\vege.ban (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\xyzunore.dl (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\zyfotydyjo.exe (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\etokosyb.scr (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\sec3.exe (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\anok.bat (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\ewabutovah.dl (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\fibaw.ban (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\ybikohe.vbs (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\xacsceib.exe (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\cftmon.exe (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Windowsupdate.exe (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\spool.exe (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\igutymyko.ban (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\ymuxag.com (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Tempmbroit.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Temp\_check32.bat (Malware.Trace) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\procgdwh32.exe (Rogue.InternetAntivirus) -> Delete on reboot.


Do I still need to run the other utility?

#7 quietman7

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Posted 28 October 2008 - 09:59 AM

Your MBAM log indicates some files will be deleted on reboot. If MBAM encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. If you have not rebooted, make sure you do this. When done, rescan again with MBAM and check all items found for removal. Then click the Logs tab and copy/paste the contents of the new report in your next reply. If you did reboot, then rescan again anyway and post a new log.

Please print out and follow these instructions: "How to use SDFix". <- for Windows 2000/XP ONLY!
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • Please be patient as the scan may take up to 20 minutes to complete.
  • When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.
IMPORTANT NOTE: One or more of the identified infections was a backdoor Trojan. Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge. Read Danger: Remote Access Trojans.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control again. and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the infection was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

"When should I re-format? How should I reinstall?"
"Help: I Got Hacked. Now What Do I Do?"
"Where to draw the line? When to recommend a format and reinstall?"
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#8 novaked

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Posted 28 October 2008 - 04:35 PM

Re-running MBAM brought up the same infections again - all 45.

I think I will need to re-install on that laptop based on what was posted.

How can I be certain that the worms/trojans won't somehow sneak back during the install?

#9 quietman7

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Posted 28 October 2008 - 09:08 PM

Your decision as to what action to take should be made by reading and asking yourself the questions presented in the "When should I re-format?" and What Do I Do? links I previously provided. As I already said, in some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action but I cannot make that decision for you.

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

Should you decide not to reformat, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. Let me know how you wish to proceed.
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