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7 replies to this topic

#1 jonathank

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Posted 24 October 2008 - 10:10 AM

in the control panel under netowrk connections there are no longer any icons. no wireless no lan no nothing, so obviously i can not connect to the internet. can i save combofix to a cd and then install it?
if so do i install combofix in safe mode and then run it? my laptop is so whacked out that i can't even enter any command prompts when i tried to boot from the windows xp cd. i am sure that i will have to reinstall windows but i wanted to get some data, mostly pictures, before formatting. i am unable to save any data from my laptop to a cd or zip drive.

thanks

Edited by jonathank, 24 October 2008 - 10:15 AM.


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#2 ruby1

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Posted 24 October 2008 - 10:16 AM

may we advise you

ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer

so please STOP before you proceed any further along that tack :thumbsup:
would you like to try running the much safer malwarebytes scan to check for nasties?

#3 jonathank

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Posted 24 October 2008 - 07:02 PM

yeah i am willing to try anything.

but i mean if 'Using it on your own can cause problems with your computer' well it can't possibly be anymore screwed up than it already is.

Edited by jonathank, 24 October 2008 - 07:05 PM.


#4 ruby1

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Posted 24 October 2008 - 07:11 PM

yeah i am willing to try anything.

but i mean if 'Using it on your own can cause problems with your computer' well it can't possibly be anymore screwed up than it already is.

with respect yes it can as running the ComboFix tool unsupervised CAN render your computer forever unbootable

try this scan instead

Please download Malwarebytes Anti-Malware and save it to your Desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.

  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report for examination and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately.

Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


#5 jonathank

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Posted 24 October 2008 - 07:13 PM

yeah but i can't connect to the internet on my laptop.

so should i save this to a cd and attempt to install on my laptop?

there are just no icons in my netowrk connection in the control panel.

oh also i can not run a complete virus scan. i have tried mcafee and ca but they both freeze about half way through. right after i discovered that mcaffee couldnt run a scan without crashing i downloaded CA and ran a scan. my computer crashed again and then suddenly there were no icons in my netowrk connections.

Edited by jonathank, 24 October 2008 - 07:18 PM.


#6 ruby1

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Posted 24 October 2008 - 07:20 PM

yeah but i can't connect to the internet on my laptop.

so should i save this to a cd and attempt to install on my laptop?

there are just no icons in my netowrk connection in the control panel.

Can do with the exe and the definitions update ; but I would then wish to assume that CD to be infected once it is in the lappy as it will be used IN a probably infected computer

#7 jonathank

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Posted 24 October 2008 - 07:25 PM

how do i get the definitions update onto the cd with the exe?

well i will attempt to download and install this and then run it but why would i be able to complete a scan with this one and not with mcafee or CA?

Edited by jonathank, 24 October 2008 - 07:47 PM.


#8 boopme

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Posted 24 October 2008 - 09:55 PM

Manually download the UPDATES, save and transfer them as well. After installing MBAM, just double-click on mbam-rules.exe to install and update.

You should Print the above MBAM instructions as you will not have access to the internet when back at the infected PC.
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