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an virus has occured


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#1 venkatasurendra

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Posted 23 October 2008 - 11:18 PM

hi boss,
2 days back one file was come to my gmail it has virus,thats y my system was corrupted by that virus,i installed antivirus avg,but it can't detect that virus,and not open any google sites,that virus shows tha message box "you will dead next month"like this,so plz help me,how to clean that virus and how to open my google sites

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#2 figgis41

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Posted 24 October 2008 - 09:02 AM

hi venkat,,,, this post is in the wrong part of the forum site,,,, next time post infection problems in the ,," am i infected and what should i do" part,,,, your post will probably get moved there by one of the mod's,,, i just copyed this form there, by a senior member, follow the instructions in his very good post, and then post back with the results,,,
good luck.
thanks Superbird for the use of your post,,, a bit lazy i know but i was just going out with my wife shopping,,,lol

Please download Malwarebytes Anti-Malware and save it to your desktop.
http://www.malwarebytes.org/mbam.php
click the green button for the free version.


* Make sure you are connected to the Internet.
* Double-click on Download_mbam-setup.exe to install the application.
* When the installation begins, follow the prompts and do not make any changes to default settings.
* When installation has finished, make sure you leave both of these checked:
o Update Malwarebytes' Anti-Malware
o Launch Malwarebytes' Anti-Malware
* Then click Finish.
* MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
* On the Scanner tab:
o Make sure the "Perform Quick Scan" option is selected.
o Then click on the Scan button.
* If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
* The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
* When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
* Click OK to close the message box and continue with the removal process.
* Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
* Make sure that everything is checked, and click Remove Selected.
* When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
* The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
* Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Edited by figgis41, 24 October 2008 - 09:11 AM.

Figgis,,,, LUFC

#3 garmanma

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Posted 24 October 2008 - 10:18 AM

Installing an anti-virus program, after the fact, will not do you much good. I will move you to the proper forum
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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