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win-spy monitor


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13 replies to this topic

#1 foulpole

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Posted 23 October 2008 - 09:22 PM

Spy Sweeper found win-spy monitor on my computer. It was quarantined and then I deleted it through Spy Sweeper. How can I tell if it is completely gone. I would hate for someone to find out stuff they shouldn't. Any help would be great.

thanks

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#2 Guest_superbird_*

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Posted 24 October 2008 - 06:26 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

#3 foulpole

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Posted 24 October 2008 - 03:52 PM

Ok I ran MBAM and it found nothing. something is still messing with it I think because it will lock up for no reason. what do you think?

Malwarebytes' Anti-Malware 1.30
Database version: 1316
Windows 5.1.2600 Service Pack 3

10/24/2008 3:48:14 PM
mbam-log-2008-10-24 (15-48-14).txt

Scan type: Quick Scan
Objects scanned: 63925
Time elapsed: 18 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Guest_superbird_*

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Posted 25 October 2008 - 04:06 AM

Please use the Internet Explorer browser (or FireFox with IETab), and do an online scan with Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.
  • Once the files are downloaded click on Next
  • Click on Scan Settings and configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK and, under select a target to scan, select My Computer
When the scan is done, in the Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
Posted Image
Posted Image
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in your reply.

#5 foulpole

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Posted 25 October 2008 - 06:50 PM

OK here is the kaspersky report. what do I do next?

Thanks in advance.

------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, October 25, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, October 25, 2008 19:01:15
Records in database: 1346206
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan statistics:
Files scanned: 84908
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 03:20:24


File name / Threat name / Threats count
C:\Program Files\AskSBar\bar\1.bin\A2PLUGIN.DLL Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.dw 1

The selected area was scanned.

#6 Guest_superbird_*

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Posted 26 October 2008 - 04:59 AM

Hi,

* Go to Start > Control Panel > Software.
Remove, if present the following program: AskSBar

* Now, restart your computer.

* Then, do this (if the program wasn't present in the Software-list, do this too!):

Open Notepad.
Copy this in the Notepad-file:

@ECHO OFF
IF EXIST log.txt DEL log.txt
ECHO Deleting folders>>log.txt
FOR %%I in (
"C:\Program Files\AskSBar") DO (
IF EXIST %%I (
RD /S /Q %%I
IF EXIST %%I (
ECHO %%I not deleted>>log.txt
) ELSE (
ECHO %%I deleted>>log.txt)
) ELSE (
ECHO %%I not found>>log.txt))
START NOTEPAD.EXE log.txt

Go to File - Save as...
Fill in the next values:
Location: Desktop
File name: del.bat
File type: All files (*.*).
Now, click Save.
Doubleclick del.bat.
Post the contents of the logfile that opens in your next reply.

Edited by superbird, 26 October 2008 - 05:00 AM.


#7 foulpole

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Posted 26 October 2008 - 08:36 AM

ok heres what it says now. Thanks again.

Deleting folders
"C:\Program Files\AskSBar" not deleted

#8 Guest_superbird_*

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Posted 26 October 2008 - 08:44 AM

Hi,

Please start the del.bat program again, and post the new logfile.

#9 foulpole

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Posted 26 October 2008 - 09:20 AM

ran it again. heres the result.

Deleting folders
"C:\Program Files\AskSBar" not deleted

#10 Guest_superbird_*

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Posted 26 October 2008 - 09:34 AM

Okay, this won't help. Do this:

Start your computer in Safe Mode
When you're in Safe Mode, run del.bat again.
Then, restart your computer, but now in Normal Mode. Post the log in your next reply. :thumbsup:

#11 foulpole

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Posted 26 October 2008 - 10:32 AM

Ran it in safe mode and here is the results:

Deleting folders
"C:\Program Files\AskSBar" deleted

#12 Guest_superbird_*

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Posted 26 October 2008 - 11:19 AM

You can remove del.bat from your Desktop now. :thumbsup:

Do you have any problems left? :flowers:

#13 foulpole

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Posted 26 October 2008 - 11:44 AM

I dont think so. How can I be sure that everything from winspy is gone?

#14 Guest_superbird_*

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Posted 26 October 2008 - 11:46 AM

Hi,

Everything is clean again. All your logs are clean. The last part was deleted by the del.bat-file. :thumbsup:

I recommend to do this:

1. Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
2. Go to the Windows update site and download and install all available updates, so your computer is prtected against malware.

3. Read this page To prevent yourself against re-infection.

You can delete all used tools and programs. (You can keep MBAM)

Edited by superbird, 26 October 2008 - 11:47 AM.





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