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vundo or similar trojan..wont go away! HELP!


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#1 Doozer

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Posted 23 October 2008 - 09:10 PM

Hello all,

First let me say that I am somewhat computer literate, have always figured most things out on my own. This one has really got me stumped. about 5 days ago i was intalling some pirated software that I d/l'ed. I know its a risk, ive been doing it for a long time, so please spare me the lecture about that. I just want to be honest from the start.

As I was installing the app, all of a sudden my desktop changed to the big red and white "warning your computer is infected....." screen. A tell tale sign of the vundo spyware. So first I searched the web and d/l "smitfraudfix" and ran it. it got rid of the desktop warning image and pc was running faster, so i thought all was good. as soon as i opened internet explorer..BAM! all kinds of strange things were happening. my google searches all went to ad-sites, i couldnt go to normal sites, my clock was funny on taskbar, windows auto updates turned off, all kinds of popups kept coming. So I started searching.... installed norton2009...ran, it found several trojans, including vundo and fixed them. cae right back.
Than I turned off system restore and tried again. same thing. ran AVG scan, same thing. d/l and ran spybot, spybot found several moe and fixed... pc was fixed for 20mins..than BAM, popups and more popups!!! just d/l and ran Vundofix... it found nothing. Im running out of options.. ive read several forum posts about how to manually remove vundo by looking into the registry, but i couldnt find anything in there that was suspect. HELP!!!!!!!!!!!!! My daughter neded the pc for homework and she couldnt use it because of the popups and spybot and norton kept popping up saying there are threats again....

here is the Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:57:53 PM, on 10/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\ccSvcHst.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\ccSvcHst.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [34fe51ab] rundll32.exe "C:\WINDOWS\system32\mrruytkp.dll",b
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\RunOnce: [NeroHomeFirstStart] "C:\Program Files\Common Files\Nero\Lib\NMFirstStart.exe"
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\System32\Macromed\Flash\FlashUtil9f.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
O20 - AppInit_DLLs: atrmtv.dll
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 4358 bytes


Thanks for all the help in advance!!

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#2 miekiemoes

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Posted 24 October 2008 - 12:11 PM

Hi,

I understand that you need help in order to get rid of the malware that is present on your system - But you need to help us first..
I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!
This is somewhat suicidal in today's digital world.
That's why I want you to install one first!!

* Please install Avira Antivirus: http://www.free-av.com/
This is a free Antivirus.

Perform a full scan with Avira and let it delete everything it is finding.
Then reboot.
After reboot, open your Avira and select "reports".
There doubleclick the report from the Full scan you have done. Click the "Report File" button and copy and paste this report in your next reply together with a new HijackThislog.
Then we'll start from there, because it really makes no sense otherwise that we clean this up manually if an Antivirusscan is not present which should be able to deal with most and prevent further reinfection.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

miekiemoes

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Posted 05 November 2008 - 10:53 AM

Due to the lack of feedback, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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