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Blue screen error, what does it mean and how do i fix it?


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#1 red_xiii 420

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Posted 23 October 2008 - 04:59 PM

Some times when I click on something (doesnt matter what it is) my computer goes to a blue screen and restarts. It give the usual tips of updating drivers and bios but i think mine are updated. The error code below that is: 0X0000008E (0XC0000047,0X8168B95, 0X8AD638DC, 0x00000000)

I have scaned the whole computer with windows defender, done a virus scan with AVG anti virus and a spyware scan with spybot S&D and believe i have removed all of the bat things
My computer is a Gateway FX7020 I have had it since December 30, It has Windows Vista Home Premium 32-bit, AMD Phenom 9600 (Quad core), NVIDIA GeForce 8800GT, have 4 GB of Ram and the model.
If any other info would help please ask (also when I complete a memscan how do i find the results?)

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#2 DJBPace07

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Posted 24 October 2008 - 12:20 AM

You may be able to find the reason for the BSOD by clicking on this link. The link is for XP but many parts of the procedure are compatible for Vista. Note that you should copy the minidump files to the desktop prior to opening since the Windows directory is protected.

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#3 usasma

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Posted 24 October 2008 - 04:59 AM

We have just posted a mini-guide for this that goes into more detail than the Major Geeks link. You can find our guide here: http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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