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Terminator.exe


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#1 concidius

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Posted 23 October 2008 - 04:17 PM

Hopefully an easy one here. I have been running various scanners over a computer to check for any issues. AVG and Panda said that my terminator.exe was a potential malware. Kaspersky and Adaware found nothing wrong with it. I have found only scattered references as to what it is or what it does. The file was unchanged since install but some of the searches I made suggested it was a part of a sort of HP built in backdoor. Is the program needed and useful or should I let my antivirus software isolate it?

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#2 rigel

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Posted 23 October 2008 - 07:52 PM

Hi concidius,

Welcome to BleepingComputer!

terminator.exe lists as a part of a program known as Crystal Ball. Can you give the full path for where Panda said the file was located?

Let's start here:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 concidius

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Posted 23 October 2008 - 08:40 PM

My version is in the c:\hp\bin directory.

Malwarebytes' Anti-Malware 1.30
Database version: 1311
Windows 5.1.2600 Service Pack 3

10/23/2008 6:37:49 PM
mbam-log-2008-10-23 (18-37-49).txt

Scan type: Quick Scan
Objects scanned: 56324
Time elapsed: 11 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Thats the product it gave me.

#4 rigel

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Posted 23 October 2008 - 10:11 PM

Quoted from HP Business support forum:

'The McAfee\Norton anti-virus software may detect the Killwind,
Terminator, Cloaker and spawn files as virus infected files. These files
are part of the Backweb program that HP installs on all Pavilion PC's
and not viruses or malicious scripts. Backweb enables HP to connect
directly to a PC while it is online (simply connected to an ISP - does
not matter if the browser is open or not) so that it can "push" content
and program updates.'


Take a look at this thread

Just to be safe, let's try another scan...

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 concidius

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Posted 24 October 2008 - 12:20 AM

KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, October 23, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, October 24, 2008 03:11:43
Records in database: 1341320


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan statistics
Files scanned 194532
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 02:24:10

No malware has been detected. The scan area is clean.
The selected area was scanned.


What is of new concern is that my AVG had a popup: A potentially harmful hacktool.bvu
C:\System Volume Information\_restore{F20DC6C2-5212-4F33-8959-AB7D05D4CDB6}\RP270\A0033671.exe

It is now isolated and kaspersky nor MBAM picked it up as a threat.

#6 rigel

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Posted 24 October 2008 - 06:47 AM

Let's flush your system restore points and create a new one...

Please Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.

Please rescan with AVG and let us know how things are running.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 concidius

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Posted 24 October 2008 - 12:23 PM

Restore set.

Cleanup completed.

AVG found nothing more than a few cookies.

I still have the file in my virus vault.

#8 rigel

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Posted 24 October 2008 - 01:31 PM

Awesome - clear the vault and we are done :thumbsup: The flush should have ridded the system of:

C:\System Volume Information\_restore{F20DC6C2-5212-4F33-8959-AB7D05D4CDB6}\RP270\A0033671.exe

Let us know if you have any other question or concerns.

Safe surfing,
rigel

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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