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unable to install anti-virus can u help?


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#1 s1m0nw

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Posted 23 October 2008 - 10:55 AM

hey there guys.... I was wondering if you could help me..... for the past 8/9 months I have been unable to get anti virus on my computer. I had Trend anti virus 2007 the licence expired so I uninstalled that then put on AVG as a temporary until my dad got another licence for Trend, SO he got another licence I downloaded Trend 2008, Uninstalled AVG, Attemped to install Trend 2008 it get thru most of it rite till the end (I think) then displays a message saying it has been interupted.

I have researched the reasons for this... theres anoher program conflicting the installation of Trend 2008, AVG firewall is still appearing on my computer and turned on, Heres the tricky bit I cant turn it off as I already uninstalled AVG program.

I have cantacted TREND on this matter but they just kept sending me wrong files.

I REALLY hope you guys can help me as it is a really annoying problem to have.

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#2 garmanma

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Posted 23 October 2008 - 11:20 AM

You have a HJT log in Misplaced Logs awaiting your attention:
http://www.bleepingcomputer.com/forums/t/175944/need-help-unable-to-install-anti-virus/
Should you decide to follow through and repost said log, it is asked that you do nothing else to the computer unless told to do so by the HJT team member handling you log

Edited by garmanma, 23 October 2008 - 03:31 PM.
Topic closed

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