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VirusRemover2008 virus?


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13 replies to this topic

#1 zbranka

zbranka

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Posted 22 October 2008 - 09:44 PM

After a download from a "fishy" site (I know, I should have got out of there), my computer got infected with something. I've started getting "Windows Internet Explorer" notices that state the following: "NOTICE: If your computer is infected you could suffer data loss, erratic PC behavior, PC freezes and crashes. Detect and remove viruses before they activate themselves on your PC to prevent all these problems. Do you want to install VirusRemover2008 to secure your PC from malware now?" After I click on cancel it opens up a page in EI, which is not even my default browser, to VirusRemover2008 page.

I have spent all day today performing the 9 steps you have described in your "preparation guide for use before posting a HijackThis log" and the problem is still there:-( Also, I have noticed that at the same time my Start menu got weird...all the shortcuts are missing like "run", "control panel", "search", log off, etc. Not sure of this has anything to do with this, but I though I should mention it. Here is my log after completing all the previous steps. Thanks in advance for the help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:43, on 10/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
c:\dwhost\DWRCS.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\RTHDCPL.EXE
c:\dwhost\DWRCST.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\ehome\ehtray.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
D:\iTunes\iTunesHelper.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: FCToolbarURLSearchHook Class - {C3F50901-871A-4650-85D8-9D53E2534A3B} - C:\Program Files\Pink Ribbon Toolbar\Helper.dll
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: QXK Olive - {0A027178-A5A1-4E5B-AF52-F75EF1D24151} - C:\WINDOWS\aetlsrknesf.dll (file missing)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: FCTB00107Pos - {7679B913-4B4F-4E84-8A80-E190D08D45E7} - C:\Program Files\Pink Ribbon Toolbar\Toolbar.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Pink Ribbon Toolbar - {68C70CAA-478A-4E77-ADF7-A4566A68B4AE} - C:\Program Files\Pink Ribbon Toolbar\Toolbar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'SYSTEM')
O4 - .DEFAULT Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
O4 - .DEFAULT User Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} (Confidence Online Enterprise Edition) - https://vpn.harris.com/llclient/IVE/winxp/,...java+AXXPEE.dll
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1183073518890
O16 - DPF: {85BA505F-FD01-4A91-836C-F7D502E89C9A} (Image Uploader Control) - http://www.evite.com/html/imageUpload/ImageUploader4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://constantcontact.webex.com/client/T2...ing/ieatgpc.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O21 - SSODL: vwnskbot - {C7C93588-4845-44E7-B3A5-32A54A813060} - C:\WINDOWS\vwnskbot.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - c:\dwhost\DWRCS.EXE
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

--
End of file - 11144 bytes

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#2 OldTimer

OldTimer

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Posted 22 October 2008 - 10:48 PM

Hello zbranka and welcome to BC. Let's see what we can find.

Before running a new scan let's clean out the temporoary folders.

Download ATF Cleaner to your Desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:
  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:
  • Click Opera at the top and choose Select All from the list.
  • Close ALL Internet browsers (very important).
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Now download OTScanIt2.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt2 on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt2 folder and double-click on OTScanIt2.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • Do not change any settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Close Notepad (saving the change if necessry).
Use the Add Reply button and Attach the scan back here (do not copy/paste it as it will be too big to fit into the post). It will be located in the OTScanIt2 folder and named OTScanIt.txt.

I will review it when it comes in.

Cheers.

OT

Edited by OldTimer, 22 October 2008 - 11:11 PM.

I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 zbranka

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Posted 23 October 2008 - 08:59 AM

Hi OT! Thanks for your help! Here is the file you've asked for.

Cheers, Branka

Attached Files



#4 OldTimer

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Posted 23 October 2008 - 09:33 AM

Hi zbranka. Let's see what we can do. Follow the steps below in order:

Step #1

Please download The Avenger by Swandog46 to your Desktop.
  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
%systemroot%\bkqxdons.dll
%systemroot%\efow.exe
%systemroot%\qnflkotm.dll
%systemroot%\vwnskbot.dll
%systemroot%\woprdagt.exe
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr0.dat
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr1.dat
Folders to delete:
%appdata%\tmprecenticons

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

Now, start The Avenger program by clicking on its icon on your desktop.
  • Click in the window labeled Input Scrupt Here and paste the text copied to the clipboard into it by pressing (Ctrl+V).
  • Click the Execute button
  • Answer "Yes" twice when prompted.
The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger?s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
Step #2

Start OTScanIt2. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Safe List]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {0A027178-A5A1-4E5B-AF52-F75EF1D24151} [HKLM] -> %SystemRoot%\aetlsrknesf.dll [QXK Olive]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\"{C4069E3A-68F1-403E-B40E-20066696354B}" [HKLM] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Software Policy Settings [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer
YN -> \Restrictions\\"NoBrowserOptions" -> [0]
< CurrentVersion Policy Settings - Explorer [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
YN -> \\"NoToolbarCustomize" -> [0]
YN -> \\"NoStartMenuMorePrograms" -> [0]
YN -> \\"NoSetFolders" -> [0]
< CurrentVersion Policy Settings - System [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System
YN -> \\"DisableRegistryTools" -> [0]
YN -> \\"DisableTaskMgr" -> [0]
YN -> \\"NoDispCPL" -> [0]
< SSODL [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
YY -> "{C7C93588-4845-44E7-B3A5-32A54A813060}" [HKLM] -> %SystemRoot%\vwnskbot.dll [vwnskbot]
[Files/Folders - Created Within 30 Days]
NY -> TmpRecentIcons -> %AppData%\TmpRecentIcons
NY -> bkqxdons.dll -> %SystemRoot%\bkqxdons.dll
NY -> vwnskbot.dll -> %SystemRoot%\vwnskbot.dll
NY -> woprdagt.exe -> %SystemRoot%\woprdagt.exe
NY -> efow.exe -> %SystemRoot%\efow.exe
NY -> qnflkotm.dll -> %SystemRoot%\qnflkotm.dll
[Files/Folders - Modified Within 30 Days]
NY -> 6 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> 1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY -> qmgr0.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
NY -> qmgr1.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
NY -> woprdagt.exe -> %SystemRoot%\woprdagt.exe
NY -> bkqxdons.dll -> %SystemRoot%\bkqxdons.dll
NY -> efow.exe -> %SystemRoot%\efow.exe
NY -> vwnskbot.dll -> %SystemRoot%\vwnskbot.dll
NY -> qnflkotm.dll -> %SystemRoot%\qnflkotm.dll
[EmptyTemp]
[Start Explorer]

The fix should only take a very short time. When the fix is completed a message box will popup either telling you that it is finished, or that a reboot is needed to complete the fix. If the fix is complete, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that log back here in your next reply.

If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt2 will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that log back here in your next reply.

Step #3

Now let's run an online virus scan. Both of these require Internet Explorer. Try F-Secure first. Sometimes it doesn't play nice with other system components so if it cannot complete then try the Kaspersky scan. You only need to complete one of the two.

Run the F-Secure Online Scanner

Note: This Scanner is for Internet Explorer Only!
  • Click on Online Services and then Online Scanner
  • Accept the License Agreement.
  • Once the ActiveX installs,Click Full System Scan
  • Once the download completes,the scan will begin automatically.
  • The scan will take some time to finish,so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button and Copy&Paste the entire report in your next reply.
If the F-Secure scan did not work then try an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (if available otherwise Standard)
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • The program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Step #4

Run a new OTScanIt2 scan with the following options

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt2 folder and double-click on OTScanIt2.exe to start the program.
  • Just use the default settings.
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it and close Notepad (save changes if necessary).
  • Close OTScanIt2 and locate the OTScanIt.txt file in the folder where OTScanIt2.exe is located.
  • Attach that file back here in your next reply.
Step #5

Copy/paste the following back here in your next reply:
  • The Avenger report (c:\Avenger.txt)
  • The latest OTScanIt2 fix log (look in the OTScanIt2 folder for a file with a name in the form of mmddyyyy_hhmmss.log for month, day, year, hours, minutes, and seconds that the scan was run. )
  • The online virus scan report (whichever one you ran)
Attach the following back here in your next reply:
  • The new OTScanIt2 scan log
I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

Cheers.

OT

Edited by OldTimer, 23 October 2008 - 09:36 AM.

I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#5 zbranka

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Posted 23 October 2008 - 12:42 PM

I've completed all the steps. My "Start" menu still looks odd and I did not have the VirusRemover2008 pop up yet. Here are the requested files.

1. Avenger Report

Logfile of The Avenger Version 2.0, © by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

File "C:\WINDOWS\bkqxdons.dll" deleted successfully.
File "C:\WINDOWS\efow.exe" deleted successfully.
File "C:\WINDOWS\qnflkotm.dll" deleted successfully.
File "C:\WINDOWS\vwnskbot.dll" deleted successfully.
File "C:\WINDOWS\woprdagt.exe" deleted successfully.
File "c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr0.dat" deleted successfully.
File "c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr1.dat" deleted successfully.
Folder "C:\Documents and Settings\goimaging\Application Data\tmprecenticons" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

2. OTScanIt2 fix log

Explorer killed successfully
[Registry - Safe List]
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0A027178-A5A1-4E5B-AF52-F75EF1D24151}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0A027178-A5A1-4E5B-AF52-F75EF1D24151}\ deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry value HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Restrictions\\NoBrowserOptions deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\\NoToolbarCustomize deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\\NoStartMenuMorePrograms deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\\NoSetFolders deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\\DisableRegistryTools deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\\DisableTaskMgr deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\\NoDispCPL deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\vwnskbot deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\"{C7C93588-4845-44E7-B3A5-32A54A813060}"\ not found.
File C:\WINDOWS\vwnskbot.dll not found.
[Files/Folders - Created Within 30 Days]
File C:\Documents and Settings\goimaging\Application Data\TmpRecentIcons not found!
File C:\WINDOWS\bkqxdons.dll not found!
File C:\WINDOWS\vwnskbot.dll not found!
File C:\WINDOWS\woprdagt.exe not found!
File C:\WINDOWS\efow.exe not found!
File C:\WINDOWS\qnflkotm.dll not found!
[Files/Folders - Modified Within 30 Days]
File C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat not found!
File C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat not found!
File C:\WINDOWS\woprdagt.exe not found!
File C:\WINDOWS\bkqxdons.dll not found!
File C:\WINDOWS\efow.exe not found!
File C:\WINDOWS\vwnskbot.dll not found!
File C:\WINDOWS\qnflkotm.dll not found!
Explorer started successfully
< End of fix log >
OTScanIt2 by OldTimer - Version 1.0.0.20b fix logfile created on 10232008_110531

3. F-Secure Online Scanner Report

Scanning Report
Thursday, October 23, 2008 11:21:03 - 13:25:39
Computer name: YOUR-D0A940D7D3
Scanning type: Scan system for malware, rootkits
Target: C:\ D:\

Result: 0 malware found

Statistics
Scanned:
Files: 64104
System: 5492
Not scanned: 8
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 0
Submitted: 0
Files not scanned:
C:\HIBERFIL.SYS
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCRST.DLL

Options
Scanning engines:
F-Secure USS: 2.30.0
F-Secure Hydra: 2.8.8110, 2008-10-23
F-Secure AVP: 7.0.171, 2008-10-23
F-Secure Pegasus: 1.20.0, 2008-09-21
F-Secure Blacklight: 1.0.68
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use Advanced heuristics


4. New OTScanIt2 scan log attachment

Cheers!
Branka

Attached Files



#6 OldTimer

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Posted 23 October 2008 - 12:53 PM

Hi zbranka. Everything looks fine :thumbsup:

What do you mean by:

My "Start" menu still looks odd

What does it look like (or what should it look like)?

Cheers.

OT
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#7 zbranka

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Posted 23 October 2008 - 01:01 PM

once the issues started, right after the "fishy" download, my start menu has changed. Before when I would click on Start I would have shortcuts to 'run', 'control panel', 'search', 'my computer' etc. Now, all those are gone. When I was going through the steps in guide, I couldn't perform 'run' command as I did not have it:-(

I am not sure if this has anything to do with the infection, buy It happen after I've rebooted the computer the first time after that download. I honestly hope I am not embarrassing myself with this question :thumbsup:

Branka

#8 OldTimer

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Posted 23 October 2008 - 01:07 PM

Hi zbranka. Those are all options that can be set by the user. Right-click on the Start button, the StartMenu tab (if it's not already selected) and then the Customize button. In the Customize Start Menu dialog click the Advanced tab and in the Start Menu Items box turn on (or off) the items that you want to appear on the Start Menu.

Then go ahead and run the system for a couple of days to make sure everything is Ok. Post back to this topic after that and we can do the final cleanup.

Cheers.

OT
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#9 zbranka

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Posted 23 October 2008 - 01:19 PM

I knew I was embarrassing myself:-( Thank you so much for your help. World is a better place because of people like you that volunteer their brains and their precious time! THANK YOU!

I have changed my start menu and will post back in 2 days, as requested.

Cheers!
Branka

#10 OldTimer

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Posted 23 October 2008 - 01:30 PM

You're very welcome zbranka. Those probably got changed when the malware installed and if you had tried to change them before we removed it then it's possible that the malware would not let you.

See you in a couple of days.

Cheers.

OT
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#11 zbranka

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Posted 28 October 2008 - 08:06 AM

Hi OT,

I just wanted to let you know that everything is running fine. That "VirusRemover2008" warning never popped up again:-) The Start bar is also good. If you'd like me to do anything else, please let me know.

Again, thank you for all your help! :thumbsup:

Cheers!
Branka

#12 OldTimer

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Posted 28 October 2008 - 09:27 PM

That's great news zbranka. Then let's do some final cleanup to reset the System Restore points and remove all of the tools we used during the fix and then you are all set.

Step #1

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Step #2

To remove all of the tools we used and the files and folders they created do the following:
  • Start OTScanIt2
    Click the CleanUp button
  • OTScanIt2 will delete any tools downloaded and files/folders created and then ask you to reboot so it can remove itself. Click Yes.
After that you are good to go.

Cheers and Happy Computing!

OT
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#13 zbranka

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Posted 29 October 2008 - 08:45 AM

Done. Thanks again!

Branka

#14 OldTimer

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Posted 29 October 2008 - 09:24 AM

You are very welcome zbranka, I'm glad that we could help.

I will now close this topic. If there are any future malware-related issues please start a new topic.

Cheers and Happy Computing!

OT
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