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How to troubleshoot a dead laptop?


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#1 mzleen

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Posted 22 October 2008 - 09:05 PM

I have a Dell Latitude D600, 1GB RAM, intel 1.6GHz processor, Windows XP Pro SP3

Well, I dropped a coke bottle on the keyboard (it was closed, no liquid damage) and then the screen went black but the computer was still on. So i shut it down and when I went to reboot the computer power would come on for a second (a few lights would blink, that's it) but the computer would not come on and would the lights would just shut off.

I got it to boot up a few times and did the internal diagnostics and it everything passed. I also did a memtest and got it to one pass before the computer froze. If I take the memory out and put it back in it may come on, but it freezes, so I don't think testing like that is possible. I tried only one stick at a time or both sticks and same symptoms, it freezes.

I have no new hardware.
I have SP3
I don't think I have any viruses or spyware because I am extremely proactive about keeping things off and am familiar with the process of removals and I don't do downloads.


So how can I troubleshoot the problem if it won't come on? Where do I start? I don't want to run around buying new parts not knowing which ones are broken. how will I know if it is the MB? I took it apart and looked at the keyboard and could see no physical damage.

I hope I have provided enough information.

Thanks!!!!

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#2 dc3

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Posted 22 October 2008 - 09:18 PM

You have a topic on this subject already posted. Please don't double post as this will only add confusion to your situation.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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