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Programs crashing [so far not malware]


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#1 WindBlown

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Posted 21 October 2008 - 10:03 PM

This is the 3rd forum site that I have been to asking this question.
It started at Safer Networking when they helped me get rid of a Vundo virus (all traces have been deleted, they checked everything and its all clean I promise)
Then they couldn't help me with my new problem of certain programs shooting up to 49-51% in task manager. Usually one program will do this, then when I end that process another program will go to 50% and I'll end that process and finally explorer.exe will shoot to 50%.
After safer networking I was referred to WindowsBBS and sadly I was a little short with them and got annoyed (my fault) They moved my thread to the malware section after I said I have already been checked out and was clean (I can always be wrong though)

if you have any ideas that would be great. and any logs you need just ask.

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#2 Budapest

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Posted 21 October 2008 - 10:10 PM

Try using Process Explorer to see what is using explorer.exe when it is hogging the CPU. In Process Explorer right-click on explorer.exe, select properties and then click the Threads tab. See if you can identify the filename for the thread that is using +50% CPU.
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#3 WindBlown

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Posted 22 October 2008 - 12:11 AM

I'm gonna do the programs as I end them:

Skype.exe:
Skype.exe+0x1b42e0

firefox.exe:
msvcrt.dll!endthreadex+0x3a

explorer.exe:
SHLWAPI.dll!Ordinal505+0x37a

efter I ended explorer.exe Sys Idle Process stayed close to 99

#4 Budapest

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Posted 22 October 2008 - 12:22 AM

Try running chkdsk on your hard drive and report back what it finds.

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.
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#5 WindBlown

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Posted 22 October 2008 - 02:28 AM

I ran chkdsk and it said everything is clean on the drive. Would that have fixed the problem and not say what it fixed?

this didn't work sadly. Right now skype is taking up 50%

Edited by WindBlown, 22 October 2008 - 04:05 PM.


#6 Budapest

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Posted 22 October 2008 - 04:11 PM

Try running the System File Checker.

How to Use SFC.EXE to Repair System Files
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#7 garmanma

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Posted 22 October 2008 - 05:32 PM

Sys Idle Process stayed close to 99


That is a good thing. You want that
Mark
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why won't my laptop work?

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#8 WindBlown

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Posted 23 October 2008 - 01:56 AM

i ran the file checker no problems and re-updated and we'll see how things go.

#9 WindBlown

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Posted 23 October 2008 - 08:01 AM

Malwarebytes' Anti-Malware 1.30
Database version: 1308
Windows 5.1.2600 Service Pack 3

10/23/2008 9:01:02 AM
mbam-log-2008-10-23 (09-01-02).txt

Scan type: Quick Scan
Objects scanned: 50940
Time elapsed: 3 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Setup.exe (Rogue.Installer) -> Quarantined and deleted successfully.

#10 garmanma

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Posted 23 October 2008 - 10:13 AM

Nice, clean log. I would uninstall Skype and Firefox and download them over again
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#11 WindBlown

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Posted 24 October 2008 - 01:54 AM

i was actually thinking that. I am still having the problems but let me try the re-installs.

#12 WindBlown

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Posted 24 October 2008 - 09:48 PM

yup that didn't work... still at 50%

edit: so I installed the update and well... so far I've been monitoring the computer and doing what I normally do and nothing has happened (knock on wood)

Edited by WindBlown, 25 October 2008 - 01:37 AM.


#13 WindBlown

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Posted 25 October 2008 - 11:40 PM

yea that didn't work actually. it went right back to the way it was

#14 WindBlown

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Posted 27 October 2008 - 01:30 PM

starting to feel abandoned...

anywho... i started closing skype and start-up and its been two days without the spikes.

#15 garmanma

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Posted 27 October 2008 - 02:25 PM

C:\Program Files\Setup.exe (Rogue.Installer) -> Quarantined and deleted successfully.

All I can think of is this might still be hanging around somewhere
If you want to, you can post a HJT log in the HJT forum
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
They're pretty busy, so it won't happen overnight
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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