Posted 21 October 2008 - 12:06 PM
My husband was trying to play WoW. He had purchased or downloaded and then it stoppped working. He dumped it and tried to reinstall but it wouldn't work kept popping up that the firewall was blocking it. He's not very computer literate so I went in to figure out how to allow it to download, i tried shutting my firewall off for a little while until the download was down but it didn't work, I shut down my Norton 360 firewall and the PC firewall from Windows it didn't work, so I tried the router and open the ports that were needed. None of this worked so the program would not download.
Now hubby is always surfing and looking at crap and opening things he shouldn't and I've told him that but we haven't been infected in a really long time since I use Norton 360, spybot, ad-aware and spysweeper. But yesterday we got VirusRemover 2008 on the computer and i can't find it anywhere on here how to remove it but all the firewalls are back in place except for the open ports.
Do I need to close the ports again? Will I get infected again with those ports open? I had hope to figure out how to download Wow for hubby after I fixed this program.
Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal