Posted 21 October 2008 - 05:26 AM
I'm trying to update my wife's computer with SP 3. She is currently running with Windows XP Media Edition Version 5.1 with Service Pack 2. SP 3 gets automatically downloaded by the Microsoft update program and I get a message that it is awaiting installation. However, when I try to install it, it hangs up during the updating process and it won't complete. I don't get any error messages, and I have to control-alt-delete to get her computer back. I turn off Macafee software before beginning so I don't think that's the problem. What can I do to get this update to process correctly?