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need an uninstallation program


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9 replies to this topic

#1 dan5

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Posted 20 October 2008 - 09:58 PM

Hiya, for some reason iTunes won't uninstall from my computer...the uninstall program was deleted i guess. if i try to uninstall with add/remove programs, it asks for the installation disk which i dont have. i tried just downloading the new version of itunes, but it wont install, saying it can't delete the older version. does anyone know of a safe, free program that can uninstall software in this case?

thanks a lot
dan

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#2 KoanYorel

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Posted 20 October 2008 - 10:07 PM

Try these instructions which worked for me with WIN XP.
I had corrupted files.

http://support.apple.com/kb/HT1925
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 dan5

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Posted 20 October 2008 - 10:09 PM

no that doesn't work because i can't do the first step since add/remove programs utility doesn't work for me....any other suggestions?

#4 KoanYorel

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Posted 20 October 2008 - 10:13 PM

Move on to the second half of step 9?
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#5 dan5

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Posted 20 October 2008 - 10:24 PM

jsut tried that...now i have no itunes on my computer at all, but when i try installing the new itunes it says that i still have an older version of itunes on my computer and it can't proceed with installation....

#6 KoanYorel

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Posted 20 October 2008 - 10:33 PM

I never tried to reinstall after deleting the c..., er program.

We'll need to wait for another here with the current knowledge.

I suspect not all file programs are gone.

Sorry for wasting your time. But it worked for me on 4 systems.
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#7 mme

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Posted 20 October 2008 - 10:35 PM

try this program from microsoft
just dont use it on microsoft office
Windows Installer CleanUp Utility 1.0

http://www.softpedia.com/get/Security/Secu...p-Utility.shtml

#8 dan5

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Posted 20 October 2008 - 10:49 PM

i used that program and it worked beautifully, new itunes is up and running, thanks to both of you for your help!

dan

#9 KoanYorel

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Posted 20 October 2008 - 10:53 PM

The thanks all go to 'mme'!
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#10 mme

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Posted 20 October 2008 - 11:18 PM

Your Welcome

Thank You for letting us know




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