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NY AUTHROITY/SYSTEM Shutdown - Plus more


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19 replies to this topic

#1 Daikum

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Posted 20 October 2008 - 08:43 PM

Alright. Here is my problem.

My computer shutsdown betweem irregular intervals with the message "NT SYSTEM/AUTHORITY - RPC soomethin or other" and on top of that my systems performance has slowed down greatly, I am no longer able to acesss the internet, and my systems style was changed from XP to classic.

I have ran hijackthis, as well as the Blaster and Sasser Symptech tools and others with no effect.

Ive been trying to repair it for the better part of two days now and the only option that presents itself to me is to completely format my C:\\ and run off of a clean XP Install.

Tottaly screwed
-Daikum

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#2 Budapest

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Posted 20 October 2008 - 08:47 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Daikum

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Posted 20 October 2008 - 09:55 PM

Well, here it is.
------------------
Malwarebytes' Anti-Malware 1.29
Database version: 1276
Windows 5.1.2600 Service Pack 2

10/20/2008 10:13:29 PM
mbam-log-2008-10-20 (22-13-22).txt

Scan type: Quick Scan
Objects scanned: 53534
Time elapsed: 3 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 4
Files Infected: 23

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\adczaznsersgfm= (Malware.Trace) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{36eff200-adb7-4028-b74f-824ce6b5f082}\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.116,85.255.112.16 -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{43f13ad6-d71a-4c1e-876c-f364a03dd850}\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.116,85.255.112.16 -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{86499f82-3eef-42ea-9988-04885f9e4583}\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.116,85.255.112.16 -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{36eff200-adb7-4028-b74f-824ce6b5f082}\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.116,85.255.112.16 -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{43f13ad6-d71a-4c1e-876c-f364a03dd850}\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.116,85.255.112.16 -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{86499f82-3eef-42ea-9988-04885f9e4583}\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.116,85.255.112.16 -> No action taken.

Folders Infected:
C:\WINDOWS\IEXPLORE (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\CUSTOM (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\append.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\xlib254.dll (Trojan.Agent) -> No action taken.

Files Infected:
C:\WINDOWS\IEXPLORE\BASIC.DLL (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\FAVORITE.HTM (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\FECHRCNV.DLL (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\GLOBHIST.HTM (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\IEMASTHD.GIF (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\IEXPLORE.EXE (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\MSHTML16.DLL (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\MSNLS.DLL (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\README.TXT (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\SCHNL16.DLL (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\SECSSP16.DLL (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\SETUP31.DLL (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\SPACE.GIF (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\START.HTM (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\WN26-39.BMP (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\WN38-39.BMP (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\CUSTOM\IEDKCS16.DLL (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\CUSTOM\INSCHK16.EXE (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\CUSTOM\INSRUN.EXE (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\CUSTOM\INSTALL.INS (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\CUSTOM\WNIE26.BMP (Trojan.Agent) -> No action taken.
C:\WINDOWS\IEXPLORE\CUSTOM\WNIE38.BMP (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\getsn32.dll (Trojan.Agent) -> No action taken.

#4 Budapest

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Posted 20 October 2008 - 09:59 PM

Your log shows "No action taken" for the items found. Did you select everything and click "Remove Selected" at the end of the scan?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Daikum

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Posted 21 October 2008 - 05:41 AM

Yes. I just took the long before that.
Even though the program did remove some spyware it did ntremove the one that was the cause of the problem. The system still shuts down unless in safe mode, and the style is still changed

#6 Budapest

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Posted 21 October 2008 - 03:46 PM

Reboot your computer, update Malwarebytes and run the Full Scan. Post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Daikum

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Posted 21 October 2008 - 05:48 PM

As I stated in my first post, I have no ability to connect to the internet from the infected computer leaving me no means to update the program there. In addition to that my attempts to move the updated version from here to there have failed repeatedly.

#8 Budapest

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Posted 21 October 2008 - 05:56 PM

Download this file on a working computer and transfer it over to the problem on on a CD or pen drive.

http://www.malwarebytes.org/mbam/database/mbam-rules.exe

Double-click the file and it will update the definitions.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 Daikum

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Posted 21 October 2008 - 06:22 PM

That update is for 9/23. Wouldnt the update I need be for 10/21?

#10 Budapest

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Posted 21 October 2008 - 06:30 PM

Try this one instead:

http://www.gt500.org/malwarebytes/mbam-rules.exe
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 Daikum

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Posted 21 October 2008 - 06:32 PM

I already did, That one updates to 10/14.

#12 Budapest

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Posted 21 October 2008 - 06:35 PM

Run the scan with that one.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 Daikum

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Posted 21 October 2008 - 06:36 PM

Alright. I will contact you in about an hour and a half

#14 Daikum

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Posted 21 October 2008 - 08:35 PM

nothing was found that the first sweep didnt pick up.

#15 Budapest

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Posted 21 October 2008 - 10:04 PM

Try this scan:

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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