Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

topantispyware HELP!


  • Please log in to reply
1 reply to this topic

#1 dkozlowski

dkozlowski

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:29 PM

Posted 02 May 2005 - 11:16 AM

I have the topantispyware problem that others have had, but I have an added twist: I can't use most antivirus programs. I have tried Ad-Aware and Norton, but neither one will open. I used CWshredder, and that worked, but didn't find anything. I was also able to do HiJackThis. I will post my logfile after this. Please help me!!!

Logfile of HijackThis v1.99.1
Scan saved at 9:34:35 AM, on 5/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iRiver\Service\Updater.exe
C:\WINDOWS\sys3236.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\init32m.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Netscape\Netscape Browser\netscape.exe
C:\Documents and Settings\Dave\Desktop\antivirus stuff\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://w-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://w-find.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://w-find.com/index.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://w-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://w-find.com/index.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe init32m.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0AD937E7-2F37-4873-A05E-548A67EF1D0E} - (no file)
O2 - BHO: FlashEnhancer Extnder - {A749B4BC-7621-4a80-9220-D0A283367DD5} - c:\Program Files\Fln\fln.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\Service\Updater.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [vdcjaeg] c:\windows\xuwcvdb.exe
O4 - HKCU\..\Run: [sys3236] C:\WINDOWS\sys3236.exe
O4 - HKCU\..\Run: [nngntnq] c:\windows\xuwcvdb.exe
O4 - HKCU\..\Run: [sudviug] c:\windows\xuwcvdb.exe
O4 - HKCU\..\Run: [kbenvkb] c:\windows\xuwcvdb.exe
O4 - HKCU\..\Run: [xeqssld] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [ibqtqrh] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [mwmgarr] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [slfkfon] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [cfiacgv] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [iioeohf] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [qvnaslj] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [cfspvaw] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [trrpqqw] c:\windows\twmrvye.exe
O4 - HKCU\..\Run: [yauwgdu] c:\windows\itvjscq.exe
O4 - HKCU\..\Run: [tmlgfbp] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [jsqnqsl] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [qeweepx] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [cgmxpnp] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [cegbjhk] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [loudhkc] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [latywsa] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [cxnnobx] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [bfydyfl] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [qijcjkb] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [iycoqgp] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [klqihlo] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [bcuoohh] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [hvmlokr] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [indkbol] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [irymknr] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [hjovkco] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [ieanjud] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [rtceyln] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [trivpns] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [ivppsxn] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [hyqorgg] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [iumrfom] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [cllrkor] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [ybcrqgv] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [xuyylaa] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [qmqfwat] c:\windows\glmngbn.exe
O4 - HKCU\..\Run: [hvpqkrk] c:\windows\glmngbn.exe
O4 - HKCU\..\Run: [jmnsatt] c:\windows\glmngbn.exe
O4 - HKCU\..\Run: [djethmm] c:\windows\glmngbn.exe
O4 - HKCU\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: updater.lnk = C:\Program Files\Common Files\updater\wupdater.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {61790D8F-B8D1-4200-8F89-4C566F77BC7C} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {61790D8F-B8D1-4200-8F89-4C566F77BC7C} - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\flsmngr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\flsmngr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\flsmngr.dll
O15 - Trusted Zone: *.vladzone.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

BC AdBot (Login to Remove)

 


#2 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:08:29 PM

Posted 02 May 2005 - 10:41 PM

Hello dkozlowski and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Download Cwshredder.exe and save it to a folder of its own. Start the program and click on the Check for Update button. If an update is available then download and install it. Close the program (do not run it yet).

Download LSP-Fix to your desktop. Do not run it yet.

Download WinsockFix and save it to a location where you can find it later.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://w-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://w-find.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://w-find.com/index.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://w-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://w-find.com/index.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe init32m.exe
O2 - BHO: (no name) - {0AD937E7-2F37-4873-A05E-548A67EF1D0E} - (no file)
O2 - BHO: FlashEnhancer Extnder - {A749B4BC-7621-4a80-9220-D0A283367DD5} - c:\Program Files\Fln\fln.dll
O4 - HKLM\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - HKCU\..\Run: [vdcjaeg] c:\windows\xuwcvdb.exe
O4 - HKCU\..\Run: [sys3236] C:\WINDOWS\sys3236.exe
O4 - HKCU\..\Run: [nngntnq] c:\windows\xuwcvdb.exe
O4 - HKCU\..\Run: [sudviug] c:\windows\xuwcvdb.exe
O4 - HKCU\..\Run: [kbenvkb] c:\windows\xuwcvdb.exe
O4 - HKCU\..\Run: [xeqssld] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [ibqtqrh] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [mwmgarr] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [slfkfon] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [cfiacgv] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [iioeohf] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [qvnaslj] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [cfspvaw] c:\windows\tlawqvr.exe
O4 - HKCU\..\Run: [trrpqqw] c:\windows\twmrvye.exe
O4 - HKCU\..\Run: [yauwgdu] c:\windows\itvjscq.exe
O4 - HKCU\..\Run: [tmlgfbp] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [jsqnqsl] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [qeweepx] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [cgmxpnp] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [cegbjhk] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [loudhkc] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [latywsa] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [cxnnobx] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [bfydyfl] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [qijcjkb] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [iycoqgp] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [klqihlo] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [bcuoohh] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [hvmlokr] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [indkbol] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [irymknr] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [hjovkco] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [ieanjud] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [rtceyln] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [trivpns] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [ivppsxn] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [hyqorgg] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [iumrfom] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [cllrkor] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [ybcrqgv] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [xuyylaa] c:\windows\dgmdkuk.exe
O4 - HKCU\..\Run: [qmqfwat] c:\windows\glmngbn.exe
O4 - HKCU\..\Run: [hvpqkrk] c:\windows\glmngbn.exe
O4 - HKCU\..\Run: [jmnsatt] c:\windows\glmngbn.exe
O4 - HKCU\..\Run: [djethmm] c:\windows\glmngbn.exe
O4 - HKCU\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - Global Startup: updater.lnk = C:\Program Files\Common Files\updater\wupdater.exe
O9 - Extra button: Microsoft AntiSpyware helper - {61790D8F-B8D1-4200-8F89-4C566F77BC7C} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {61790D8F-B8D1-4200-8F89-4C566F77BC7C} - (no file) (HKCU)
O15 - Trusted Zone: *.vladzone.com

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

Run LspFix.exe and click in the checkbox for I know what I'm doing. Click on each listing of flsmngr.dll and then move it into the Remove section by clicking on the >> button that points to the right. When all instances of this dll are in the Remove section press the Finish button.

Step #5

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\system32\init32m.exe
C:\WINDOWS\System32\spoolsrv32.exe
c:\windows\system32\flsmngr.dll
c:\windows\xuwcvdb.exe
C:\WINDOWS\sys3236.exe
c:\windows\tlawqvr.exe
c:\windows\twmrvye.exe
c:\windows\itvjscq.exe
c:\windows\dgmdkuk.exe
c:\windows\glmngbn.exe
c:\Program Files\Fln\ <--folder
C:\Program Files\Common Files\updater\ <--folder

Step #6

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #7

Run CWShredder
  • Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".
Step #8

Now reboot to finish the fix.

If you have a problem connecting to the internet after doing the above then run the WinSockFix program and click the Fix button. Reboot if you run either tool and you should be able to get back on.

Step #9

Run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
Make sure that you choose "fix" or "clean".

Step #10

AdAware SE

Download, install, update, configure and run a scan with Ad-aware SE:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Save the log file when it asks and then click ‘Finish’
  • REBOOT to complete the removal of what Ad-Aware SE found.
Step #11

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT

Edited by OldTimer, 02 May 2005 - 10:46 PM.

I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users