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6 replies to this topic

#1 iitsme

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Posted 20 October 2008 - 07:13 AM

Please supply the following when asking for assistance regarding computer hardware problems!

1. Make and model number of a manufactured PC plus the FULL spec.
2. On DIY PCs.
3. The MOTHERBOARD maker and model number.
4. CPU maker and model.
5. HDD maker and model connectors IE: SATA>ATA> Etc:
6. Amount of RAM installed maker speed.
7. Your OS IE: Vista, XP Etc:
This way we can help you quicker/faster rather than keep asking for this that and the other?

Edited by iitsme, 20 October 2008 - 07:16 AM.

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#2 E-Mu

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Posted 20 October 2008 - 08:12 AM

I think asking a user to supply that much information in the original post will be a bit daunting, especially for new users.
Not all that info will be needed to diagnose the problem. I admit it would be useful at times but in my opinion its best to ask for it when it's needed, it'll save a lot of confusion.

These Instructions are really good for new posters.

E-Mu
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#3 iitsme

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Posted 20 October 2008 - 08:33 AM

Not if you use

http://www.download.com/Belarc-Advisor/300...4-10007277.html

:thumbsup:
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#4 garmanma

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Posted 20 October 2008 - 08:46 AM

A lot of us prefer SIW to Belarc. If they post the entire Belarc log, they post all of their CD keys that can be copied
You will find a lot of people do not know the information. All they know is their computer doesn't work and they're frustrated
Other times you have members that provide WAY TOO MUCH information.
A clear crisp description of the problem is the best thing to have.
There are many times that you have to read between the lines, so to speak, to get to the problem at hand
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 iitsme

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Posted 20 October 2008 - 08:54 AM

Fair enough point taken BUT! Siw will if your not carefull> show passwords :trumpet: Ummm...
Back to basics :thumbsup: :flowers:
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#6 E-Mu

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Posted 20 October 2008 - 09:20 AM

Everyone has there own way of diagnosing problems and what ever works for them is best.
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#7 garmanma

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Posted 20 October 2008 - 10:34 AM

The main point being, you could post your topic every day , we could pin it to the top of the page, we could make it 1" blazing red letters. People will ignore it
One example is the HJT forums
You can only do so much
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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