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desktop replaced, bogus popups in notification area


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3 replies to this topic

#1 cll_fsnd

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Posted 19 October 2008 - 09:00 PM

I'm having several problems with my PC (XP Home). They all started at the same time.

First symptom: my desktop background has been replaced with a blue background and the following text (file is named default.htm):

"Warning: Spyware threat has been detected on your PC.
Your computer has several fatal errors due to spyware activity.
It is strongly recommended to install an antispyware software to close all security vulnerabilities.
Antispyware software helps protect your PC against spyware and other security threats.
UPDATE YOUR ANTISPYWARE PROTECTION"

The last line in upper case is a link to http://winsecurityupdates.com/?aid=444.568

Second symptom: Periodically a yellow triangle with an exclamation point appears in the taskbar notification area along with one of several popups:

Here are three examples:

"Warning:
Your computer is infected with spyware! Help to protect your computer and remove spyware!

Click here for more information...."


"Internet attack attempt detected:
Somebody's trying to infect your PC with spyware or harmful viruses. run FULL SYSTEM SCAN now to protect your system from Internet attacks, hijacking attempts and spyware.
Click here for the list of available security updates..."

"Your computer is working slowly.
Slow operation speed might have been caused by spyware.
Download latest antispyware software and run FULL SYSTEM SCAN to remove viruses and spyware.
Click here to start downloading..."


Third symptom:

The PC will occasionally open Internet Explorer and go to a page selling spyware protection software (http://winsecurityupdates.com/?aid=444.568)

Initially IE was also going to random sites automatically. This seems to have cleared up after I ran Ad-Aware (or AVG or Spybot). Now it only goes to the spyware site.

I have run Ad-Aware, Spybot and AVG. I have rebooted several times. The problem persists.

Please let me know if you have any ideas about clearing this up.

BC AdBot (Login to Remove)

 


#2 Guest_superbird_*

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Posted 20 October 2008 - 04:48 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

#3 cll_fsnd

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Posted 20 October 2008 - 07:40 AM

Malawarebytes seems to have fixed the problem. Thanks!

#4 Guest_superbird_*

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Posted 20 October 2008 - 07:41 AM

Can you post the logfile please? Then we can be sure everything is clean. :thumbsup:




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