Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Persistent adware


  • Please log in to reply
1 reply to this topic

#1 HubDawg

HubDawg

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:08:23 PM

Posted 19 October 2008 - 07:47 AM

This is my first post, so please be kind. My wife and I were away for 3 weeks and our house-sitter loaded who knows what and infected our home computer with reams of badness. I was able to remove most of the viruses, but I still have ads that pop up randomly. I've tried Ad Aware, SpyBot S&D, Malwarebytes, and Norton AV2009 but still these ads keep popping up.

Can anyone help?

Thanks

BC AdBot (Login to Remove)

 


#2 ruby1

ruby1

    a forum member


  • Members
  • 2,375 posts
  • OFFLINE
  •  
  • Local time:02:23 AM

Posted 21 October 2008 - 04:26 PM

:thumbsup: may I suggest you fully update the malawarebytes program ,reboot into normal mode then run it .


On the Scanner tab:
Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report for the team to check out for you and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changeshey may alert you after scanning with MBAM. Please permit the program to allow the changes.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users