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cannot change pixels


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#1 arlington

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Posted 01 May 2005 - 09:57 PM

Hello: first time to post need help
cannot change pixels, set on 640 by 480, when I receive e-mail with a picture cannot make out what it is. screen looks like in safe mode, screen jumps. windows 98. thanks for you help :thumbsup:


(Moderator edit: moved to more appropriate forum. jgweed)

Edited by jgweed, 01 May 2005 - 11:55 PM.


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#2 Leurgy

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Posted 02 May 2005 - 09:11 AM

Hi arlington and welcome to BC

It sounds like your Display Adapter drivers are corrupted or have been removed. Have you recently made any software changes or reloaded Windows?

Go to Start>Settings>Control Panel> Display Adapter and click the +. What does it say there? Highlight that, click Properties at the bottom and in the box that comes up look under the Driver tab and click Update Driver. Follow that through and let us know what happens.

Edited by Leurgy, 02 May 2005 - 09:13 AM.

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#3 arlington

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Posted 02 May 2005 - 12:29 PM

this is what happen when I did what you said to do
when I click + standard pci adapter
the publisher cannot be determined due to the problems below
the object to be verified is unknown to the trust provider

#4 Leurgy

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Posted 02 May 2005 - 12:52 PM

Go to Start>Settings>Control Panel> Display Adapter and click the +.


Sorry, what I meant to say was Go to Start>Settings>Control Panel>System>Device Manager tab>Display Adapter and click the +. The item below the plus is your Video Card.

Highlight that, click Properties at the bottom and in the box that comes up look under the Driver tab and click Update Driver. Follow that through and let us know what happens.

If that doesn't work, download Belarc Advisor and run it. Let us know what it says under Display after Belarc opens in your browser.

Sorry about the bad info. :thumbsup:

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#5 arlington

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Posted 02 May 2005 - 04:06 PM

I download Belarc Advisar,
Display: Standard Pci Graphics Adapter (vga)
(Display Adapter) Gateway Ev700 (monitor)
{16.1 vis, Novermber 1998}
Thanks for your time

#6 Leurgy

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Posted 02 May 2005 - 04:46 PM

Unfortunately that doesn't give us enough information to find a driver.

Two things you can try.

Run the Add New Hardware Wizard and see if it finds your Display Adapter. That is in Control Panel>Add New Hardware. The other is to go to the Properties and the driver tab and clicking Update Driver as I mentioned before.

What type of computer is this? Is it a Gateway? If so, what is the model number?

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#7 arlington

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Posted 02 May 2005 - 09:30 PM

Gateway model G6-350, this is what I got. Windows was unable to locate a driver for this device.
the publisher cannot be determined due to the problems below
the object to be verified is unknown to the trust provider thanks again Dwight :thumbsup:

#8 Leurgy

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Posted 03 May 2005 - 06:53 AM

the publisher cannot be determined due to the problems below
the object to be verified is unknown to the trust provider


Thats because 98 has fallen beyond the support period offered. It is generally safe to ignore that if you can get past it.

Don't Gateways have a Restore CD of some sort? If so, That will have your drivers.

This driver should work. you need to register.

Try the Gateway Download Assistant. It determines what you need, if they still support that computer.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool





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