Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Dell Laptop Running Windows XP Continuously Restarts After Startup


  • Please log in to reply
4 replies to this topic

#1 Cue the Sun

Cue the Sun

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:52 AM

Posted 17 October 2008 - 07:18 PM

I have an older Dell laptop that is running Windows XP. It's been working fine lately, though I've always had problems with it. I just ran a virus/malware check two days ago and cleaned everything up. I haven't used it since then, but today I pressed the power button and waited for it to startup. It goes to the Dell screen, and then to the Windows loading screen. After that, it automatically shuts down, and then restarts itself. It does this continuously. I pressed F8 and tried starting it up using safe mode and all of the other options, but it did the exact same thing. I don't have a Windows XP CD, but after reading a bit, I think that may be the only way to fix it (XP Repair Install).
Is there any other solution to this problem, and what could have caused this in the first place?

**EDIT**
http://support.microsoft.com/Default.aspx?kbid=310396
Could this be the problem? I don't have the Windows XP setup CD, so how can I use the Recovery Console to fix this?

Edited by Cue the Sun, 17 October 2008 - 07:45 PM.


BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:52 AM

Posted 17 October 2008 - 08:08 PM

Contact Dell for a replacement Operating System disk. You'll need it if you go with the repair install, and it'll let you get into the recovery console also.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Cue the Sun

Cue the Sun
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:52 AM

Posted 17 October 2008 - 09:19 PM

I'm chatting with a Dell agent, who had me reset the RAM, and now it's not turning on at all. Hopefully he can help me fix this, since now I'm even more screwed. Ugh.
I think I'll just save up and buy Macbook or something, people seem to have more luck with those.

#4 Cue the Sun

Cue the Sun
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:52 AM

Posted 17 October 2008 - 09:34 PM

Ahhh, it seems that my RAM has gone out due to the old age of this laptop. I guess I better start saving.

#5 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:07:52 AM

Posted 18 October 2008 - 09:32 AM

RAM's fairly cheap. What's the model number of the laptop?
What made Dell Support determine it was the RAM?

Edited by garmanma, 18 October 2008 - 09:33 AM.

Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users