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Virus Invasion

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#1 yankees13_2


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Posted 17 October 2008 - 04:38 PM

Okay, so today my computer contracted a virus. :trumpet: I realized it and then when I was about to remove the viruses, the computer froze up, so I thought I'd restart it. I restart it and it boots up well :inlove: , but when I get passed the welcome screen, the desktop is blank. :thumbsup: I've seen you can use task manager, but when I did it, it said it was disabled by administator. :flowers: Then, I heard to try it in Safe Mode, but I can't get my PC to run in safe mode, only in normal. I'm getting a new PC soon anyways, so all I want to know is what about the HD? The last thing I saw with the virus scanner was that there were viruses in the Recovery (D:) partition and to the best of my knowledge, (C:) was unharmed. I could just reinstall XP, but that is not an option right now. I want all my files, but do I have to fork out $$$ for them to be recovered. To make this simple, I am looking for 1 of 2 things:
1. How am I able to get my desktop back to new? (Restore icons, bar at the bottom)
2. Is there a way to get acess to my data without playing the expensive recovery game? (Again, I would not say my HD crashed)

P.S. If you have any questions, or need me to explain something better, just shout out!

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#2 yankees13_2

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Posted 17 October 2008 - 06:26 PM

After a lot of work, I was able to figure out a way to fix the problem. :thumbsup: :flowers:
Now I just need to remove the viruses.

#3 boopme


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Posted 18 October 2008 - 09:00 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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