Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

infected?


  • Please log in to reply
6 replies to this topic

#1 ThinIce

ThinIce

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:30 AM

Posted 17 October 2008 - 04:35 AM

Hello,

I have a problem with my MSN messenger. It started when I used some site to check if some of my contacts were locking me or not, the site URL was something like whosblockingyou.com or so, after that, when i want to check my email on hotmail, i started to get asked sometimes about my password by hotmail.com, though I was never asked about it before, since I used to save it with the email address with the login screen option on hotmail's site, I also was kicked out of MSN Messenger twice being told that I logged in on another computer!!! Other than that, when chatting with some of my contacts, my IMs do not reach them nor do their IMs reach me most of the times, as if the IMs go to another destination or something, while if I tried another account of mine with the same contact I wouldn't have any problem neither with sending nor with receiving IMs.

I tried MSN Cleaner and the result of the scan was fine, as follows:

- Logfile MSNCleaner 1.7.0 by www.forospyware.com
- Created Logfile: 10/17/2008 on 12:32:45 PM
- Operative System: Windows XP
- Boot mode: Normal
_________________________________________

Detected files: 0
Deleted file: 0
Undeleted Files: 0

<<<<<<< No file found >>>>>>>




I also did change the password a several times but I still have the same problem.

I am worried that my computer might be infected with a virus, so I am wondering if there're any anti-virus programs made specifically for MSN?

Your help is much appreciated.

Thank you.

Edited by ThinIce, 17 October 2008 - 04:50 AM.


BC AdBot (Login to Remove)

 


#2 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:11:30 AM

Posted 17 October 2008 - 01:22 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 ThinIce

ThinIce
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:30 AM

Posted 18 October 2008 - 02:15 AM

Thank you rigel. I've followed your instructions, and there was no malicious items were detected.


Malwarebytes' Anti-Malware 1.29
Database version: 1281
Windows 5.1.2600 Service Pack 3

10/18/2008 7:11:11 AM
mbam-log-2008-10-18 (07-11-11).txt

Scan type: Quick Scan
Objects scanned: 47313
Time elapsed: 6 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




I also tried the Full Scan, and it came out with the same result, no malicious items were found:



Malwarebytes' Anti-Malware 1.29
Database version: 1281
Windows 5.1.2600 Service Pack 3

10/18/2008 10:12:32 AM
mbam-log-2008-10-18 (10-12-32).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 361665
Time elapsed: 2 hour(s), 53 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Is there anything else that I should do???

#4 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:11:30 AM

Posted 18 October 2008 - 11:03 AM

Lets see SAS can find anything.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 ThinIce

ThinIce
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:30 AM

Posted 22 October 2008 - 02:54 AM

Hello rigel, and sorry for being late. Thank you for your effort, I did exactly as you instruced but again, no threats were found


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/22/2008 at 02:02 AM

Application Version : 4.21.1004

Core Rules Database Version : 3603
Trace Rules Database Version: 1589

Scan type : Complete Scan
Total Scan Time : 02:10:06

Memory items scanned : 156
Memory threats detected : 0
Registry items scanned : 5197
Registry threats detected : 0
File items scanned : 39091
File threats detected : 0

#6 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:11:30 AM

Posted 22 October 2008 - 06:49 AM

I reread your first post a couple of times. Have you changed your password? You may also want to try to reload messenger. Besides the missed IMs, are there any other symptoms? I checked that site via siteadvisor and it showed clean.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 ThinIce

ThinIce
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:30 AM

Posted 22 October 2008 - 06:55 PM

I changed the password at least 3 times.

No, no other symptoms, not that I am aware of, except that my contacts were also using that site, and I knew about this first because their log in pop up box on messenger has the contact name changed to "www.whosblockingyou.com has logged in/signed in" and when I asked them about where did they get that link from they explained that it was the log in pop up box they see when I log in. But it isnt so, it's when I logged into that site, I get kicked out of MSN Messenger and the site sends that "pop up/signed in" message to my contacts, so when they used that site to check who's blocking them, I recieved that message from each one of them.

And I will download MSN messenger again, to see if it'll work this way, alright.

Many thanks regil.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users