Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

my laptop keeps turning off


  • Please log in to reply
3 replies to this topic

#1 ilovemonster15

ilovemonster15

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:06:03 AM

Posted 16 October 2008 - 05:28 PM

i got a trojan downloader gen and now it says this

Spyware Terminator Warning!
We have encountered another wave of trojan Crypt.XPACK.Gen that allows a remote hacker to take complete control of your computer and abuse credit card numbers.

Your computer is protected by Spyware Terminator.

However, did you know that 70% of all computers are not protected?

and this is when i scan it

Threat Files
<Trojan.Downloader.Gen> : C:\Windows\system32\Upgrd.exe

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,917 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:07:03 AM

Posted 16 October 2008 - 08:52 PM

Your PC has trojan,TR/Crypt.XPACK
This Trojan allows for its author to control a computer by using Internet Relay Chat (IRC). The Trojan can update itself by checking for newer versions on the Internet.

Tracks installed security program, inactivate anti-virus and firewall applications
Crypt.XPACK.Gen logs and sends out operating system information, user names, keystrokes, passwords and other sensitive data
Tracks windows activity and system registry, generates popups that match browsing actions
Use system security leaks to infect pc with new trojan entries

Your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Even though the infection has been identified and quarantined all financial,password and account numbers that were stored on this PC should be considered stolen.

When Should I Format, How Should I Reinstall?

We will help you clean this PC but that would be a decision you have to make and there is no promise of future security without the format. Let us know how you wish to proceed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ilovemonster15

ilovemonster15
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:06:03 AM

Posted 17 October 2008 - 04:32 PM

can you help me clean the pc and also my laptop keeps turning off at first i thought it was overheating but now it turns off when its just kinda warm and the fan thing isnt blocked help??

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,917 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:07:03 AM

Posted 17 October 2008 - 07:57 PM

OK surething,just remember there's no guarantees. Tel me is this an XP,Vista etc...
What Antivirus and spyware tools are installed?

Lets start with an MBAM scan.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users